Max Life Insurance — Term plan issue as regards policy no[protected]

Address:

Nagaon,Assam

Policy no[protected]I have been paying my premiums for SA of 50 lacs with ADB of equivalent SA, but since July my policy has been lapsed by the company and they are asking me to pay 18000 INR for revival of my policy with SA of 75 lacs..

I had earlier applied for 75 lacs SA but later on through mail have requested them to reduce the SA to 50 lacs..They did so accordingly and also sent me a confirmation letter for the same..But one mistake which they made was the policy no was not changed..So this undue harassment is being meted out to me..All my mails have gone unanswered with no resolution..Only system generated mails and sms that they are working on it for last 3 months since July'21..Please help ASAP