[Resolved]  Max Life Insurance — term plan of rs. 1.00 cr

Policy no is[protected] i have applied for cancellation of policy within free look period due to bad service and wrong information about rider provide to me by your employee mr wagh nagpur approach us with axix bank employee. Ravinagar branch i have told him from day 1 for arranging medical test but he has not done. He has taken our demand casually and did not give positive response after deducting our money. He has regularly tolerate me after continue my follow up and also your employees irritate me on phone also told us that you will not get your money on other side one of your another employee told us that it will be done and i received so many calls also unnecessarily called my wife mobile number for talking with me and now i received mail for refund of money they have deducted rs. 2000/- and your executive mr. Wagh told me not a single rupee will be deducted

Also i inform you that i have done all procedures within time and uploading all documents properly i have all records of that
I kindly request you please look into matter and refund my total amount. I have faced so much problem due to your executives
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Jan 4, 2020
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2019
Max Life Insurance Customer Care's response
Dear Manoj,

We'd like to inform you that your concern has been addressed and the same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with.

Regards,
Team Max Life Insurance
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