[Resolved] Max Life Insurance — Term plan policy no[protected]

Satishkmr456

from Delhi, Delhi

Address:

Gurgaon, Haryana, 122001

I have puchased term plan online and i made the payment on 3-7-17 my medical also done on 4-7-17 but after payment there is no followup by maxlife and they don't update anything. Even after several call from my side the customer care didn't raise my compliant. They are not for customer support they are just trying to make fool and giving excuses. Today is 13-7-17 but they said my policy are on initial stage and they don't know why. Means once you make the payment they didn't bother for ur money ur time they just harass you. Please don't take any max policy.

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Aug 25, 2017

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2017

Max Life Insurance Customer Care's response Dear Satish, Apologies for the inconvenience caused. Our customer representative has spoken to you. Our team is working on your concern and will update you about the resolution shortly.

Regards,
Max Life Insurance

Verified Support

Jul 21, 2017

Max Life Insurance Customer Care's response Dear Satish.k Our customer representative has mailed you to inform that your proposal has been issued dated (dd /mm/yy ) and your policy document will be dispatched within 4-5 working days. Also electronic copy of the policy will be sent to your registered email id.

Regards,
Max Life Insurance