Max Life Insurance — unfair business practice

Policy initiated on 08-nov-2009
Policy surrender request on june 14, 2019
Pan number was updated in the policy on july 05, 2019
Tds deduction happened june 21, 2019
Tds certificate was generated on june 25, 2020

Tds certificate is showing pannotavbl

Requested numerous times to get the pan number update on the tds certificate but denied the request. Since pan number was upadted on the policy on july 05, 2019, and tds certificate was generated on june 25, 2020, they should have put the pan number on it.

Now i am unable to file my taxes and claim the refund on the tds deduction