[Resolved]  Max Life Insurance — Very low surrender value

Address:Erode, Tamil Nadu, 638009

Dear max life insurance customer care,
I want to surrender my policy no.[protected]. I paid premiums for 5 years (Rs24000 per year), but now i am unable to continue the policy. Im in need o[censored]rgent money due to personal reasons.
I called customer care but they told me that i'll get only rs40800 something thats very shocking.
I've paid over rs1.06 lakhs & what i get is a big loss.
Please help me in getting my money back with minimum loss.
Yours truly.
Velmurugan
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Dec 19, 2016
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Nov 17, 2016
Updated by Velujeeva
Dear Max Life Insurance Customer Care,
I want to surrender my policy no.[protected].I paid premiums for 5 years(Rs24000 per year), but now I am unable to continue the policy. Im in need o[censored]rgent money due to personal reasons.
I called customer care but they told me that I'll get only Rs40800 something thats very shocking.
I've paid over Rs1.06 Lakhs & what I get is a big loss. I have paid all the premiums in time for last 5 years and will not be able to pay further premiums so kindly consider to increase the surrender value.
Please help me in getting my money back with minimum loss.
Yours truly.
Velmurugan
Verified Support
Nov 18, 2016
Max Life Insurance Customer Care's response
Dear Velujeeva, In order to resolve your concern, we would request you to share your contact details at [protected]@maxlifeinsurance.com so that our customer representative can connect with you at the earliest to understand your concerns in greater detail. Please mention Ticket No 17563766 in all future communication on the subject. Regards, Max Life Insurance.
Verified Support
Nov 18, 2016
Max Life Insurance Customer Care's response
Dear Velujeeva, Our customer representative has spoken to you. As per the telephonic conversation you have visited our branch office today and got your query resolved. If you need any further clarity please write to [protected]@maxlifeinsurance.com and mention Ticket No 17563766 in all future communication on the subject.

Regards,
Max Life Insurance
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