[Resolved] Maxbhi.com — money not refunded.. fraud company | |||
I have ordered online on maxbhi.com lcd with touch screen for samsung a8 phone, on 7th feb 2018 order # 791033 and amount 7043.92, after 2days this fraud company automatically cancelled my order and put my money in their e-wallet. They did not give any reason or sent any msg or email for cancellation, i went and checked the status i was surprise to see that cancelled my order, they had given the option of transfer my money to my account, i have opted for it and mentioned that it will take 10- 12 days, before 10-12 days i have checked the status, it was showed in the website that message displayed "wait for those days to complete the refund process:, after completion of the said days they open the another page to msg send the customer care on the refund process. 2 times i have place the request no one has responded. And i had called the customer care listed on their website, i have called customer care number given on the site (Maxbhi.com) [protected], the person customer service guy, he told me that he will raise a ticket with the refund process team, and told me that they will give a call back, same day evening around 3:54 pm i have received a call from a lady claiming that she is from refund team, she was telling me that i have to follow the refund process and ask me to count the r days properly and not completed according to them 10-12 days, and giving the reason they are lots of holidays etc, she has told me that i have to wait until march 6th. I think this is big fraud company, playing with public money. Please do not buy on this site, please refund my money back. Was this information helpful? | |||
Apr 3, 2018 Complaint marked as Resolved Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support Mar 03, 2018 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Prasad Pechetti Sir, , , , , , , , , , , , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #791033 with maxbhi.com. Is completely refunded from our-end by you only sir and the Bank Ref #: 912482, kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at https://www.consumercomplaints.in so that other users can get to know the actual process regarding the same.
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+91 75 3300 6661
+91 11 2580 1110
+91 11 2580 1111
318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
So plz help me .