[Resolved]  Maxbhi.com — order cancelled-refund not received

Address:673639
Website:www.maxbhi.com

I ordered online using y Debit card ' Power IC for Samsung Galaxy Note N7000 smart phone. After finishing my payment I got sms saying that my Order was placed successfully. then next day I checked status, and found that, my Order was cancelled without letting me know! and the cash was deposited in their WALLET!
So I mailed them and they replied that this happens when they could not find the Ordered product, and that my Money is safe, and I can use the money for another purchase or I can choose REFUND.
Since I dint like the performance of Seller I chose immedate REFUND, and they sms me saying that my REFUND would be creditted in maximum 15 days.
Now it is almost a MONTH!
So far No REFUND credited!
So I feel this website is cheating online, and they are fraudulant.
Was this information helpful?
No (0)
Yes (0)
Nov 27, 2018
Complaint marked as Resolved 
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2018
Maxbhi / Elcotek Telecom Customer Care's response
Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.
Complaint comments 

Comments

I ordered earphone from maxbhi. They provide me bad quality and cheaper earphone. They charged me more the the price.
ORDER ID - 980314
Karbon titanium jumbo 2 LCD with touchscreen
successfully transaction 1439.41
But do not show on my Cart.
Please help me or refund me

Order #1378695

I have ordered samsung galaxy J7 LCD with touch, after installing the item got to know that there is lining on LCD and display is not proper.

I asked for refund of the same, customer support denied saying that there is no refund policy.

I want refund for the item which i ordered.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maxbhi / Elcotek Telecom
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    1617
    Pending
    0
    Resolved
    820
    Maxbhi / Elcotek Telecom Phone
    +91 75 3300 6661
    +91 11 2580 1110
    +91 11 2580 1111
    Maxbhi / Elcotek Telecom Address
    318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
    View all Maxbhi / Elcotek Telecom contact information