[Resolved] Maxbhi.com — Touch screen for celkon A 107 white. | |||||
Sir, I received the touch screen for celkon A107 white vode order no.167295. On checking of the screen the mobile technician found that the botum part where the back key is situated does not respond to click. It show no signal. I talked with your customer support just a few minutes before. Please manage for it's replacement as early as possible. Thanks. KUNJBIHARI AMETA. Was this information helpful? | |||||
Jul 11, 2016 Complaint marked as Resolved Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support Jun 10, 2016 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr.Kunjbihari...First of all sorry for the inconvenience caused to you regarding your order no# 167295... i closely checked your order and found that your product received by us for replacement after the warranty period lapsed but still we managed to replace that product which cost us second time, and we delivered it again for the new touch screen which we received for replacement was getting available in Black which you denied to accept and as communicated with you it was confirmed from your side that issue is solved...also would request you to kindly mark the issue resolved at consumercomplaint.in so that other user can also know the actual policies regarding the same
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