Maxbhi / Elcotek Telecom — Complaint Against Maxbhi for Delay in Order #8136711 and Unresponsive Customer Care

Date of the Incident: 18th November 2024 (Order Placed)

Full Description of the Incident:
I placed an order (#8136711) with Maxbhi.com on 18th November 2024 for the following items:

Battery for Micromax IN 1
Ear Speaker for Micromax IN 1
The total amount of ₹1, 048 was paid, However, the order has been delayed and is still under processing as per an email received on 21st November 2024.
Additionally, I tried contacting their customer care team multiple times, but they are completely unresponsive.

Desirable Resolution of the Complaint:

If the delivery cannot be made promptly, I request a full refund of ₹1, 048.