Maxbhi / Elcotek Telecom — faulty lcd with touch screen for samsung galaxy j5 - gold (display glass combo folder) code: et-folder[protected]

Address:Balasore, Odisha, 756025

I have purchased a LCD with Touch Screen for Samsung Galaxy J5 - Gold (display glass combo folder) with Order ID: #1626785, which was found faulty. suddenly i call to the customer care and asked them what to do, they guide me to initiate a replace request with some photographs. I requested for replacement with some of the photographs, but now the declined my replace request ID: #10783 saying that the seal is broken, but i received the item in that condition only. Earlier i also purchased one product from this site and i found ok so i order the next item. please resolve my case a arrange for the replacement please.
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Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
May 07, 2019
Updated by sangrampxe1987
No resolution has been made till date
May 16, 2019
Updated by sangrampxe1987
No resolution till date
Complaint comments 

Comments

Order id#1608148
Product was cancelled dated[protected]
Asked to be waited for 15-16 days for refund and
Directed some unknown task toward my account holding bank.
Still no further action

Dear sir

I have already a screen I don't need this item so you can cancel my order and refund my money back

Order id 1635660

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