Maxbhi / Elcotek Telecom — incompatible product sent

Address:

Hyderabad, Telangana, 500085

I ordered a product through maxbhi.com. I have canvas laptap and i needed the front glass with digitizer. I ordered the product on the website and received it. When i received the product, it was smaller in size than i screen. When i reached out to them to raise the concern, they mentioned that this product was for different model number and i ordered a wrong product hence they would not do any refund or replacement.

Now, nowhere in the product description they have mentioned that model number with which it compatible. Nor they have mentioned anything about the size. Then as a consumer, how would i know that it is for some different model number. Hence, i need a replacement for the correct product or a refund of the incompatible product sent to me.