| Address: | 88, Navyug Market, Ghaziabad, Uttar Pradesh - 201001 |
I'm a happy OnePlus 5 owner for the past 4.5 years. While the phone is great, over the time battery drains out pretty quickly and I wanted to find a good replacement option online. I found out that Maxbhi.com was selling one with a decent amount of reviews on their website (I don't know if they manipulate those reviews).
Feeling overall nice about how the product was presented and an accompanying video with it, I went ahead and purchased a OnePlus 5 battery from their online store at Maxbhi.com. The relevant product shown in the image on their website is how the original battery looks. But the one they sent to me after purchasing what they claim is an original OnePlus 5 battery, is a DUPLICATE product.
I got it replaced with my old one from an authorized OnePlus service center in my city and the battery heats up while I'm not even using the mobile. The service center person confirmed that there seems to be no other problem with the phone and my old battery works without heating up the phone.
I trusted online reviews and bought from Maxbhi only to realize it's just another company trying to grow by looting its customers than by providing great products and services. My suggestion to the management would be to introspect a bit if they want to survive in the long run. You just lost one customer forever.
A tip for any customer would be:
Don't purchase phone batteries and other products that are usually duplicated in markets. This website sells duplicate products.
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