[Resolved] Maxbhi / Elcotek Telecom — Micromax canvas laptab flip cover 5 days and still not delivered | |||||
#534768 At first i wasn't sure about placing the order because of this reason only, but then their representative called me and tried to convenience me to place the order, so i placed the order and that's what i am regretting now. Its been 5 days and they haven't yet dispatched the order, every time i call them, they don't pick up for at least 15 min and then i give up and disconnect the call. They are way to unprofessional to do the business. I try to prefer indian companies but if they behave like this then how m i supposed to trust them. Was this information helpful? | |||||
Jul 12, 2017 Complaint marked as Resolved after 5 days they realized that the dont have the product with them and cancelled the order. Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support Jul 11, 2017 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Nikhil Kumar Sir... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #534768 with maxbhi.com. Your order is in under process and you will get the all updates of your order on your registered email id and also on your phone number and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
Verified Support Jul 12, 2017 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Nikhil Kumar Sir...First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #534768 with maxbhi.com. As your order got cancelled you had already initiated your refund on 11/07/2017 shortly it will be credited back to your account as per Paytm procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
| |||||
 2 Comments | |||||
Comments
I would like to wait till I receive the product before marking it as "RESOLVED" because with the kind of response I am getting it's doesn't seems promising and also there is no suerity of the product being available with the seller unlike what I was told before placing the order.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
51%
Complaints
1616
Pending
0
Resolved
820
+91 75 3300 6661
+91 11 2580 1110
+91 11 2580 1111
318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005