[Resolved] Maxbhi / Elcotek Telecom — Money not refunded to the bank after cancellation of purchase

rishikesh123

from Bengaluru, Karnataka

Address:	New Delhi, Delhi, 110005
Website:	www.maxbhi.com

I ordered Full Body Housing for Sony Xperia L C2104 - White on nov/30/16 on amount of 1300 rupess. my order id is #387676, i paid in via debit card, after some days they cancelled the purchace as full part was not available. but they did't refund my money to my bank account. I called customer care and they told that it will be refunded today, but it was not done. They didn't attend the customer care number also, now they totally cancel the full purchace details they totally cheated me, pls take action aganist the fraud company and return my money. pls!

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Jan 5, 2017

Complaint marked as Resolved

Received refund after lot of calls followups and complaints. Thanks..!

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Rishikesh Jamgaonkar Sir, , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your order closely Order ID #387676, its completely refunded from our end and your bank refund reference number is - 919708, Kindly confirm your refund status from your bank with this reference number of refund and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

Jan 05, 2017

Updated by rishikesh123 Thanks Maxbhi..!! Finally, I have received the refund. But it took very very long time. Please try to make your process faster and proactive to make customers happy...!!!