[Resolved] Maxbhi / Elcotek Telecom — Money still not Refunded to my Card! | |||||
I had ordered these from Maxbhi on 07/12/2016 (1) - 1 Battery for Nokia Lumia 1520 [order no #392501] - Rs 2, 562.30/- (2) - 1 Touch Screen Digitizer for Nokia Lumia 1520 - White [order no #392501] - Rs. 927.66/- (3) - Opening Tool Kit Screwdriver Repair Set for Nokia Lumia 1520 [order no #392560] - Rs. 253.46/- on placing these orders on 07/12/2016, which was sucessful and when the product arrived (13/12/2016) at DTDC Potheri, Chennai, I was at Kerala. DTDC guys called me to collect the items urgently and they keep items only for three days!, unfortunately i reached Chennai by only (16/12/2017) they said that they returned the products!. The Refund Money still aint Got Credited to Maxbhi Wallet. Even I tried to contact them over phone, email and webchat. I am not getting connected at all. i have money which is in Maxbhi wallet to be refunded too!, I might not be considering to buy anything from Maxbhi in future. Please help me recover my hard earned money. Was this information helpful? | |||||
Feb 23, 2017 Complaint marked as Resolved Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support Jan 19, 2017 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Blesson Sir... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with maxbhi.com. As i can your both the Orders ID #392501, #392560 with maxbhi.com. Both the orders return to origin and the reason behind consignee was not available at the mentioned shipping address, So kindly confirm us so that we can re-ship this order and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
Verified Support Jan 23, 2017 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Blesson Sir... As i can your both the Orders ID#392501, #392560 with maxbhi.com. Both the orders has been re-shipped from our-end and the shipment id - Z17286534, shortly it will delivered to you.And please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at https://www.consumercomplaints.in so that other users can get to know the actual process regarding the same.
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