[Resolved]  Maxbhi / Elcotek Telecom — my money as not refund

Address:

523001

Dear chanty chintha
Greetings from maxbhi.com,

This is to inform you that your order 1478670 was cancelled as the seller failed to confirm the shipment.

We strive to ensure that your order is delivered on time. We had to cancel your order as the seller failed to ship the order due to some reason. Such occurrences are rare and we are sorry for the inconvenience caused.

For now, we've processed full refund and it has been done to your e-wallet account with maxbhi.com (Don't know what is maxbhi ewallet? Click here). This is done until we get a confirmation from you on refunding it back to your bank account. To confirm the transfer of money from your e-wallet to your bank account, please login to your maxbhi account and request the same in the order details page here.

Else, you can use money in your e-wallet to make any future orders and purchases from maxbhi.com. Also if you choose to keep the money in your maxbhi e-wallet account then we will keep trying to arrange the order and inform you in future when the product is ready again to be shipped. At that moment you can re-confirm your order with just 1-click. Cash in e-wallet has no expiry and you can request transfer to your bank account anytime in future too. For more details you can read here : e-wallet by maxbhi.com

Useful links:

What to know more why order was cancelled? Click here
Want to know more about maxbhi ewallet? Click here
Want to know your maxbhi ewallet balance? Click here to see the ewallet transaction history
Want to know how to transfer funds back from your maxbhi ewallet to your original mode of payments account? Click here


For any further queries or information, please contact us by clicking here. We again apologize for the inconvenience.

Team maxbhi.com