Maxbhi / Elcotek Telecom — No return policy. No refund policy. And send me a not working product.

I recieved a product on November 15, 2021. I brought Asus Zenfone Max Pro M1 LCD display touch screen which turns out not working, kind of disappointed. So, I asked for a replacement, if not refund. I have all th e proved and requirement to return the product. There is no policy for them to send someone to take the product or return my money. Amazing isn't it. They say there is return policy but there is a paytm section for returns. Such a scammer. So, pleased not to buy from site Maxbhi.com to all buyers. Buy from authentic site where there is policy and a care customer.
Order No.: #3982143