[Resolved] Maxbhi / Elcotek Telecom — order #849597

Vijay Sk

from Bengaluru, Karnataka

Website:

MAXBHI

Lcd with touch screen for asus padfone 2 64 gb - white (Complete assembly folder)

I am being charged for rs.3790.84 thru paytm, and got msg stating paid to elcotek india pvt ltd. But in order status its showing its open.
Kindly resend the money back or send the lcd with touch screen for asus padfone 2 64 gb - white (Complete assembly folder)

After trying to contact the numbers listed not able to get it connected, looks they have taken the money thru paytm.

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Apr 21, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Vijay K ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. You Order #849597 status is currently as "Under Process". The order is confirmed, we have received the payments and it is being process at the moment. Please give us a minimum of 3 to 5 working days to completely process the order, which includes sourcing the product from our vendor, checking the product quality, packing and then finally dispatching it to the respective selected courier company.

We will be informing you about your order status at each and every stage of the process, as and whenever it happens by SMS / Email. Alternatively you can track your order status from here : https://www.maxbhi.com/index.php?dispatch=orders.search

Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.