[Resolved] Maxbhi / Elcotek Telecom — order id 1164701 maxbhi.com

John PV

from Ernakulam, Kerala

Address:

689641

Through my order #1164701 i ordered two item at 11:45 pm on 9/08/2018 next day morning i realised one item (Lcd screen for nokia c7 astound (Replacement display without touch) was worngly ordered instead of nokia c7 touch screen so i informed customer care through telcon as well as through email to cancel the order. Before shipping the order i requested them to cancel the order but 24 hours after the request for order cancelation they informed me that order is completely shipped and they cannot cancel the order. For me the part i am going to receive is useless.
In advance i made the request but they were not supportive.

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Sep 22, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. John Pulickal Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1164701 with maxbhi.com. It has been delivered to you. Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.