[Resolved]  Maxbhi / Elcotek Telecom — Order not canceled and money not refunded.

Address:New Delhi, Delhi, 110005
Website:www.maxbhi.com

I have ordered touch screen touch screen digitizer for lenovo s850 - white on 24.01.2017. I made payment through net banking. After 5 days they told me that they don't have "touch screen touch screen digitizer for lenovo s850 - white" instead they are forcing me to buy some other touch screen. Then i asked them to cancel my order. Still under process. They are not willing to cancel my order...
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Mar 2, 2017
Complaint marked as Resolved 
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2017
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr. S.R.Rajarajan Sir, , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order ID#420692 with maxbhi.com. Your product was available in black color and as you were not agreed for black product, we are initiating your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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Comments

I have ordered a touch for xolo cube 5.0 but still not get my order. Whenever i check for my order it's show me your order is under process.
Plz look in this matter because i need that stuff very badly.

I have ordered a touch for xolo cube 5.0 but still not get my order. Whenever i check for my order it's show me your order is under process.
Plz look in this matter because i need that stuff very badly.

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    Maxbhi / Elcotek Telecom Phone
    +91 75 3300 6661
    +91 11 2580 1110
    +91 11 2580 1111
    Maxbhi / Elcotek Telecom Address
    318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
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