Maxbhi / Elcotek Telecom — order number #1799341,#replacement /refund number#12622

Pankajs518

from Sonipat, Haryana

Address:

C-77 GALI NO-4, HARIT VIHAR, sant nagar burari, 110084

Date:[protected]
Complaint - i have purchase samsung j7 lcd/ touch order no 1799341, for my phone, i which i got bit small in size of display when i raised request to maxbhi online e-commerce website with request number12622 they can cancelled my request for refunding money or to replace my lcd because they say they don't have such policy to replace because i have order samsung j7 folder, but my phone is samsung j7max as per them but they have not mentioned anywhere that this product is the only j7, i have checked in setting device name samsung j7 show but they don't mention model number lately they told me to send back of mobile number thof that in their description. Need a refund or replace my folder of phone i have no use of such product

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Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Jul 31, 2019

Updated by Pankajs518 Date:[protected]
complaint- I have purchase Samsung j7 LCD/ touch order no 1799341, for my phone, i which i got bit small in size of display when I raised request to maxbhi online e-commerce website with request number12622 they can cancelled my request for refunding money or to replace my LCD because they say they don't have such policy to replace because I have order Samsung j7 folder, but my phone is Samsung j7max as per them but they have not mentioned anywhere that this product is the only j7, I have checked in setting device name Samsung j7 show but they don't mention model number lately they told me to send back of mobile number thof that in their description . need a refund or replace my folder of phone i have no use of such product