[Resolved] Maxbhi / Elcotek Telecom — refund amount rs.1234 for order #739713 not yet credited back to my bank account | |
Hi, I placed an order & paid the amount for lenovo mobile original back cover. But after few days, i got an email saying supplier did not delivered the order, hence order is cancelled. The amount i paid was added to my e-wallet. I initiated the refund to bank from e-wallet on 03-jan-2017. It has more than 15 days now, i not yet received the money in my bank account. Please refund my money immediately to my bank account. Was this information helpful? | |
Jan 29, 2018 Complaint marked as Resolved I got a call on 22-Jan-2018, after I raised consumer complaint on 19-Jan-2018. They told it is maxbhi customer care. They asked my bank name & the payment mode(internet banking/debit card). They also asked how long it has been after I initiated 'Transfer to my bank account'. I told it has been more than 15 days since I initiated the transfer & I asked for transaction number from their end.
They replied that they will check from their end & provide me the transaction number. I thought I need track based on transaction number. But to my surprise, the refund amount credited back to my savings account on the same day, i.e. on 22-Jan-2018 itself!!
Thank you so much Consumer Complaints portal !!! :) :) Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support Jan 20, 2018 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Shanmughapriya Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #739713 with maxbhi.com. Its already completely refunded from our-end by you only sir and the Bank Ref. # - [protected], kindly check refund with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
| |
1 Comment | |
Comments
Dear sir my balance cut for bank and err for maxbi.com not refund my money MY ORDER ID IS FMPC[protected] SO PLEASE HELP ME SIR THANK YOU
Reply
51%
Complaints
1616
Pending
0
Resolved
820
+91 75 3300 6661
+91 11 2580 1110
+91 11 2580 1111
318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005