[Resolved]  Maxbhi / Elcotek Telecom — refund amount rs.1234 for order #739713 not yet credited back to my bank account

Hi,

I placed an order & paid the amount for lenovo mobile original back cover. But after few days, i got an email saying supplier did not delivered the order, hence order is cancelled. The amount i paid was added to my e-wallet. I initiated the refund to bank from e-wallet on 03-jan-2017. It has more than 15 days now, i not yet received the money in my bank account.

Please refund my money immediately to my bank account.
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Jan 29, 2018
Complaint marked as Resolved 
I got a call on 22-Jan-2018, after I raised consumer complaint on 19-Jan-2018. They told it is maxbhi customer care. They asked my bank name & the payment mode(internet banking/debit card). They also asked how long it has been after I initiated 'Transfer to my bank account'. I told it has been more than 15 days since I initiated the transfer & I asked for transaction number from their end. They replied that they will check from their end & provide me the transaction number. I thought I need track based on transaction number. But to my surprise, the refund amount credited back to my savings account on the same day, i.e. on 22-Jan-2018 itself!! Thank you so much Consumer Complaints portal !!! :) :)
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Jan 20, 2018
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr. Shanmughapriya Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #739713 with maxbhi.com. Its already completely refunded from our-end by you only sir and the Bank Ref. # - [protected], kindly check refund with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
Jan 29, 2018
Updated by spriyabe
Hi,

The refund amount has been credited back to my bank account on Jan 22nd 2018.
It would feel great from customer end, if the refund amount is credited with in the mentioned timeline in your website. Also, please allow payments if the stock is available with the seller.
Complaint comments 

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Dear sir my balance cut for bank and err for maxbi.com not refund my money MY ORDER ID IS FMPC[protected] SO PLEASE HELP ME SIR THANK YOU

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