[Resolved] Maxbhi / Elcotek Telecom — Refund money to bank

sagar.psankhavara

from Delhi, Delhi

Address:	New Delhi, Delhi, 110005
Website:	www.maxbhi.com

I have order in maxbhi.com. everyday i see order status. after three day they update order status yet not dispatch order. after 6 days of order at time of customer order receive they cancelled order without call us and mailed that your order cancelled.

i call customer care they rudly talk and cut call. no have any option to transfer my money back to my bank a/c.

after talking with chat support they said after 15 days you will get your money back and also added that after your request receive and we examin in a week your countdown start to refund in 15 days. also added every holidays not inculding in countdown. so finally i will get my money after 30 days as per their chat.

so every one who trying to purchase cheap rate electronic. i personally request no one buy in this site. maxbhi.com is fraud company.

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Jan 16, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Dec 12, 2016

Updated by sagar.psankhavara dear sir,

still i have not got my refund. order cancelled and e wallet refund dt. 27/11/2016 and today date 12/12/2016.

i am not understanding what is matter for delay refund by electronically. today electronically payment is so much fast. but maxbhi not refunding me after15 days. and still say 1 week more. what's the problem to refund customer money.

i think making cheating with us.

Verified Support

Dec 13, 2016

Dec 14, 2016

Updated by sagar.psankhavara email id : sagar.[protected]@gmail.com
order id : 385864

still not get refund. i have called your customer care again but they said another week to refund. what is going on i can't understand. you take so much time to refund by electronically.

it is happen such long time in transfer money electronically

Verified Support

Dec 15, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Sagar P Sankhavara Sir, , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your order closely #385864 with maxbhi.com, Its completely refunded from our-end and shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.