Maxbhi / Elcotek Telecom — Request made same day for Cancellation of Order 6376550 Not Yet Accepted - Reason First Shipment Item Defective

Address: Maxbhi.com 318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi - 110005 Ph: 01141556869 (Monday closed)

Request made same day for Cancellation of Order 6376550 Not Yet Accepted - Reason First Shipment Item Defective.

maxbhi.com Order #6376550

In good faith and trust, I placed 2nd order #6376550 Rs. 1475.00 on Maxbhi 12 Sep 2023 for LCD Screen and Glass as below:
(1) LCD with Touch Screen for Huawei Honor View 10 - Navy (display glass combo folder). Order #6376550, Paid on 12th Sep 2023 at 4:26pm
(2) Tempered Glass for Xiaomi Redmi K20 Pro - Screen Protector Guard. Order #6376550, Paid on 12th Sep 2023 at 4:26pm

After placing Order #6376550 I found my LCD Screen against first Order #6351521 supplied by Maxbhi.com is defective and a reject piece.

Therefore, within a few hours of placing Order on 12 Sep 2023, I made a written request to cancel my Order #6376550 on Maxbi.com support webpage. The reason for cancellation request is because Maxbhi supplies a defective and reject piece against my first order.

Today 13 Sep 2023 I called Mobile no. [protected] and spoke to Ms Myra and request her to cancel the Order and reason that against my first Order #6351521 maxbhi.com supplied a defective and reject LCD Screen. She said that she will forward the complaint to higher up. I got customer support email ID from her

Thereafter, I sent my cancellation request to Maxbhi.com by email: [protected]@maxbhi.com.

So far, I have not received any reply to my cancellation request at maxbhi website nor reply to my email.

Therefore, I request cancelation of my Order #6376550 and refund me the money to my Axis bank account No: [protected] Branch: Kempapura Main Road, IFSC Code : UTIB0003310. Name Robin Sinha Joint Chitra Sinha.

No response so far.

Regards