[Resolved] Maxbhi / Elcotek Telecom — Samsung Wave S8500 LCD | |||||
I have ordered Samsung wave S8500 lcd on[protected] through order no.-435087, which they have cancelled on account of non-availability. They have credited my maxbhi account with the same amount. After that i have asked for refund of money into my account, then they called up that the product is now available and will be couriered which they did by Order no.-442299. I have received this order on[protected] but the product is complete fake, it does not fit into my mobile. It is bigger than my original lcd and i have mailed to customer care same day, they reverted by Request no.-155277 on[protected] and assured it will be resolved in 72 hours. But till date neither i got call nor i received any mail assurance. Was this information helpful? | |||||
May 8, 2017 Complaint marked as Resolved Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Mar 08, 2017 akash santani's response I ordered Samsung s4 display amount 2025 rs order id 444252 after 1 day of my order was cancelled. so i request to refund my money in my account, but they didn't do it. transferd to his ewallet account, so i send request to refund my money to bank account, they don't response it, please help me to recover my money... Verified Support Mar 10, 2017 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Harpal Singh Sir, , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #442299 with maxbhi.com. I had sent the replacement request form to you kindly go throw it we will replace your not compatible product with the new one and please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
Verified Support Apr 06, 2017 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Harpal Singh Sir, , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #442299 with maxbhi.com. Your amount has been completely refunded from our-end shortly it will be credited back in your same account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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I ordered Samsung s4 display amount 2025 rs order id 444252 after 1 day of my order was cancelled. so i request to refund my money in my account, but they didn't do it. transferd to his ewallet account, so i send request to refund my money to bank account, they don't response it, please help me to recover my money.
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