Maxbhi / Elcotek Telecom — They delivered wrong product and now not returning back | |
I had ordered the touch Touch Screen Digitizer for Lenovo Tab 4 10 X304L - Black, but they sent the wrong item the delivered digitizer is too small for Tab i checked thrice the model no is exactly same as for what i ordered so i placed replacement request .(Replacement Information #35720 (18/06/2021, 10:50 PM)). but they now giving silly excuses """"""***********Dear Sunny Apologies for the inconvenience caused. We have still not received any response from you regarding the additional images which are required to process your request for product replacement. Further, We provide you 10 Days Testing Replacement Warranty (Warranty is for testing the product for manufacturing defects only. Warranty expires as soon as the product is used or installed). As we can check your order delivered on 18/06/2021 from our side. Therefore your product warranty has been already lapsed on 8 July warranty extended due to lock down. Warranty covers 10 Days once the order is delivered, so we can't replace your product now. You can read our warranty terms and conditions here : https://www.maxbhi.com/warranty-terms.html For any further queries or information, please feel free to reply back or call us on [protected] (10 am to 7 pm) *************""". i had registered complaint just after i got the product and they delayed in reply .just asking for more photos every time. after 7 days they simply said ### off warranty expired now we don't give anything keep what we sent. although i had uploaded sufficent images.to solidfy my issues but they now simply refusing on behalf of silly excuses. i regret shopping with them, please do something to get my money back from them. order details 1pc of Touch Screen Digitizer for Lenovo Tab 4 10 X304L - Black Order #3415536, Paid on 10th Jun 2021 at 2:41pm they either send right product or issue refund as the delivered product is useless to me and was in exactly same situation as delivered packed is original packing. Was this information helpful? | |
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. | |
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318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
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