Maxbhi / Elcotek Telecom — they did not provide a way bill/reference no.

The order id is #1899015. An executive by 10 in the morning told me that the package has been handed over to bluedart by last night. When i asked the waybill or reference number, they told me i will receive an email id containing the asked details. I haven't received an email yet. I called them again by 12 pm, but this time the executive said all contrasting things. They told due to excess of orders, they are not able to provide it soon. I asked them whether they shipped it or not and they told yes. But they told that they physically transferred the thing to bluedart by today morning only. Contrasting, right? Also they were giving me damn obscure explanations. They were literally making lame excuses. Once they handover the package to bluedart, they would get a waybill number, right? I asked the same question to the executive and he told that they did not receive any such number. He's playing pranks, right? When i asked for a cancellation, he says they're not able to do so. I no longer trust this company and i need either the waybill id as soon as possible or the full amount back.