[Resolved] Maxbhi / Elcotek Telecom — videocon v50fa battery I ordered

Kunchala Rajkumar

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500013
Website:	Maxbhi

This is k. Rajkumar i've ordered the videocon v50fg, fa battery if they dont have the product they have to mention out of stock or something my phone has battery issues that's why i urgently ordered the battery but no reply from maxbhi side online payment is very fast at the same time they have to reply to the customers as fast i am waiting for one week for the product no placement processing nothing
1 first time i ordered they dont have the product and my money is refund to there wallet i asked for return my money to the bank account they said it will take 10 to 15 days but still no reply from them about money transfer details i paid 879
2 they have another same model battery i aslo ordered and its showing under process#1 i already paid 629 for it why they are not respond for my massages
I am very angry about this please do something about this #1395757 order id

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Dec 15, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Kunchala Rajkumar Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1395757 with maxbhi.com. Your order status is currently as "Under Process". The order is confirmed and it is being process at the moment. Please give us a minimum of 3 to 5 working days to completely process the order. Please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.