[Resolved] Maxbhi / Elcotek Telecom — wrong representation of product on site

Nikita Shaw

from Kolkata, West Bengal

Address:	New Delhi, Delhi
Website:	www.maxbhi.com

This is related to order number 572960. It's been a month since i am struggling with this order. These frauds there sent me a cheap local otg saying it's compatible with my phone model when in reality it's not. Then after 20 days of struggle they agreed to replace my product but only if i send the product back to them at my own expense. These frauds think that the customers are bloody # who will bear with all their crap! I have a clear call recording of my conversation with their customer service representative where he has accepted that they have displayed the product saying that it's compatible with my phone model. Now i want them to either replace the product with a proper one at their own courier expenses or simply refund my money back to my paytm wallet!!

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Oct 9, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear NIKITA SHAW Mam ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #572960 with maxbhi.com. Its completely refunded from our-end and the Refund Id[protected], kindly check refund with Paytm and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.