[Resolved] Maxbhi — Fake site no inventory management

manoj2625

from Chandigarh, Chandigarh

Jul 23, 2016

Address: 263139

Website: www.maxbhi.com

Guys beaware before buying any thing from maxbhi
They are showing only images of product no inventory management is there
When i pay them
Then they are saying aproved underprocess#1
Underprocess#2
Tmp
Finally order cancelled and amount refund to their maxbhi wallet in place of bank account

Outcome is that they are using ur money for minimum 10days at last refund to their maxbhi wallet it means that u have to order one more time then its around 20 days

My recent order avaibility ismore then 70%

Order id 313098. Placed on 23 july lets wait and watch the outcome

Was this information helpful?

No (0)

Yes (0)

Sep 24, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Jul 24, 2016

Updated by manoj2625 Guys say no to maxbhi

Jul 24, 2016

Updated by manoj2625 Till now they also showing product in stock then also not shipped
They guys are lier 6 days are gone but my order not dispatched till yet...
Now i placed a new order then also they are not sending it and shoes in stock
Now proove that inventory management
... .
Send my latest order ...
What is tmp

Verified Support

Aug 24, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. manoj...first of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As per your complains please allow me to answer them your complain is that we canceled your orders. Sir, please let me inform you that we are a eCommerce company based on supplies from our vendors. In our business model, we try to arrange those products to customers which are very hard to find and usually not available on the internet. We depend on stock;s from our vendors for these products. The vendors which really do not know anything about maintaining inventory and are the real retailers supporting the masses of our mobile phone repair industry. As and when you order, we try with all our vendors and try to source the product. Sometimes, we even spend hours of phone calls and visits to our vendors warehouse to try to find your product. Means with your every order we spend money trying to source it. And at the end i[censored]n-luckily in few cases when we end up with no product, then we have no other option rather to refund you in full amount in wallet. We cannot initiate the refund request until and unless we get the request from your end. It is because many people in our country use the payment modes from there friends, relatives, cybercafe's, etc. So we need a confirmation from there end regarding the same. we have a very simple process enabling you to do so in few clicks on 1 call or 1 support cheat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and request for your refund. for now we have refund your full amount to your bank account on 26/07/16 with bank reference number 011986. kindly do let us know if you require any further assistance regarding the same...
Also would like to request you to kindly mark the issue as resolved here at consumercomplaints.in