[Resolved]  Maxbhi — Touch Screen for Sony Xperia GO ST27i

Address:New Delhi, Delhi
Website:WWW.MAXBHI.COM

I have bought the product on 27/09/2015, from Maxbhi.com for 609.18 + 30Rs. Shipping charges. (Order No. 127527) Received the product on 29/09/2015, As it is the touch screen of the mobile phone I opened the product and add to my mobile phone but it was not working. (THE PRODUCT HAS 1 MONTH WARRANTY) They are saying that I had taken off their "clear" which I had to for replacing my touch screen with their. And there is no way that anyone will use the product with such markings and stickers for 1 month. As I sent complaint they refused to refund or replace the product saying that I opened the "clear" attaching both the after and before images ( I have removed the one clear for checking its working or not and it was necessary to check) They just responded with " We apologize and we are sorry in their chat room" Its not written anywhere that the customer needs to have that clear for 1 month. But in chat they are claiming that the customer needs to have the clear for 1 month which has the markings, stickers. I am a student, 600Rs. is big for me. And its not just about 600 Rs. Its about the scam they are running. And its not just me with this faults their are many persons whom are manipulated by them. For reference check this Facebook official page: https://www.facebook.com/MaxbhiOfficial where many customers are claiming that they are running scam E-commerce website, and fulling them.
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Oct 16, 2016
Complaint marked as Resolved 
Verified Support
Sep 15, 2016
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr, Vishal Kadia Sir, , , , , , First of all sorry for the inconvenience caused to you regarding your order with maxbhi.com. I had closely checked your order ID #127527, As confirmed by you the warranty seal has been removed from the product, and we cannot replace any product without the warranty seal intact in the product, same as we shipped, So as per warranty concern we provide test warranty which you need to test and confirm in 30 days period with all the warranty seal intact, We believe all the misunderstanding has been cleared, So i would like to request you to kindly mark the issue as resolved.
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    +91 75 3300 6661
    +91 11 2580 1110
    +91 11 2580 1111
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    318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
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