[Resolved] Maxbhi.com — Failed transaction | |||
On 30.07.2015 at the time of purchasing a filp cover from maxbhi.com site money has debited from my a/c with CC Avenue Ref. No. CCACG1MWS870 dt. 30.07.2015 and debited amount was 215.36. Then I again placed an another transaction with CC Avenue ref. No.[protected]IG0ALGWWX3 dt. 30.07.2015 of Rs. 215.36 and Maxbhi oder no. 80315 has genereted. As per CC Avenue, transaction Ref. No. CCACG1MWS870 dt. 30.07.2015 of Rs. 215.36 credited to Maxbhi.com with order No. 80315. It is observed that on Maxbhi order No. 80315 of dated 30.07.2015 money debited two times (CC Avenue Ref. No.CCACG1MWS870 dt. 30.07.2015 of Rs. 215.36 & CC Ave. Ref, No. CCACG1MWS870 dt. 30.07.2015 of Rs. 215.36), one time due to failed transaction and second time schedule transaction. After generated Maxbhi order no. 80315, CC Avenue Ref. No.[protected]IG0ALGWWX3 has refunded by seller due to unavailability of material on 11/07/2015 with Ref. No.[protected]IX98484347. But CC Avenue Ref. No. CCACG1MWS870 dt. 30.07.2015 with Maxbhi order No. 80315 of Rs. 215.36 refund still awaited. Was this information helpful? | |||
Complaint marked as Resolved
After getting many hassle from past one month, Maxbhi.com has now agree to refund this money. Previously when I contact with maxbhi sales and support team they replied( Amit Sirohi - maxbhi.com) "your order status is incomplete due to Transaction was declined by the payment processor or was canceled by the customer". But when I lodge a complain through consumer complaints forum then they refunded the money. I also verified with transaction ref. No. from CCAvenue that the amount was credited to maxbhi.com.
Thanks Indian Consumer complaints forum to support me this refund issue. Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Problem has now been resolved. After many hassle, maxbhi.com has now agree to refund the amount. Thanks Indian Consumer complaints forum to support me this issue.
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