[Resolved] MaxLife Insurance — max life doesn't keep their customer confidentiality | |||
I got call from Maxlife agent on 8/1/18 to pay my maxlife premium via them. If I do so I will get 10%discount . I was not convinced and afraid as well... I straight away asked him, how should I believe that it's not fraud call. He said my maxlife ID, email id, my account number and helped me in adding fraud account on my mobile banking service via which I paid 45816rs Fraud account details: Payee name: Maxlife_my maxlifeID Account number: [protected] Bank name:SBI IFSC code:SBIN0004688 Fraud agent mobile number:+[protected] Was this information helpful? | |||
Feb 22, 2018 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Jan 19, 2018 Max Life Insurance Customer Care's response Dear Askshata, Thanks for notifying us and sharing the details about the fraudulent call. Data leakage is an industry wide concern that Max Life has taken very seriously. We have put in place a strong review rhythm to identify issues and their root causes, brain stormed solutions and monitored their effectiveness to ensure that sensitive information related to our customers is closely guarded. We have started investigating the details shared by you. We would also request you to kindly share your contact details as well so that we can get in touch with you for further details during our investigation. Regards, Max Life insurance | |||
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+91 11 2693 3610
Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
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