Maxx Mobile — Max mx 100(Job sheet No RO/GNT/1415/0007669) given in service center on 13th December still no response.

Address:

Mumbai City, Maharashtra

Dear Max Care, I have purchased max mx 100 on 8th october 2014(Order ID:[protected] from infibeam. Mobile was working fine till one week after that i am facing problems like call dropping, and call history is not saving, Fm is not working automatically switches off to name a few. I have gone to max service center Gn technologies (Mumbai) for repair on[protected] .they have told me that they are forwarding it to max head office and being told me to come after 45 days. After my frequent calls to maxx customer care (ticket no 017444) and Gn technologies(Job sheet No RO/GNT/1415/0007669) i was informed by my maxx customer care that i got an replacement .To my surprise i got replacement as max mx 188 e costs around 900 where maxx mx 100 costs around (1700).when i went to gn technologies to collect my handset, the handset given is very small and does n't have 50% features which maxx mx 100 has and which was not even working as expected. I was informed by maxx care that the mobile is not in stock and management has decided to replace it with half of the price of maxx mx 100 to maxx mx 188 e. When i checked in online it is readily available in infibeam .If the mobile stock is not really available then refund my amount back or replace it with higher model handset in terms of battery and features. It was truly bad experience from maxx mx100 because it was lying in service center for more than 60 days still not sure when i will get my handset. Please note that people will buy handset to use not to keep it in service center. Please help me in this matter