MDIndia Healthcare Services Complaints & Reviews

Dear Sir,

With reference to the subjected claim the sum assured in the final approval is incorrect, it should be 300000/-Three lac and claim sheet reflects as 225000/- two lac twenty five thousand. Request you to please check the below issue and process for further approval as per actual sum insured.

1) Discharge Summary consider wrongly by Claim Company.
2) already complaint to MD india official website, not properly answer and replied complaint solve which is totaly unsupportive.
3) complaint no : 109487 to MDindia
Customer Support team Member Name: Pratibha Damdhar
also online customer support team also close our complaint without querry solve.
Final bill of Claim is Rs 138588/- and just approve Rs. 74349/- and they know they consider wrong patient discharge summary which not my Father and diducted almost morethan 50 % amount of the bill.

Awaiting your kind reply,
Regards,
Krunal Suthar M: [protected]

Claim against ipd for my father an ex employee of sail under min 3201674 is pending for over 3 months.

My father mr. V j b namboodiri was hospitalized from 26th sep to 27th sep'18 and we had intimated md india as per their policy. There upon we have submitted all papers as requested (Except a discharge card highlighting admission and discharge time, claim form duly signed by insured person). Reason for these was mailed on 3 occasions but failed to get an answer for this.

I am a employee of Central bank of India having employee no 116471 and MD id no MDI5-[protected], My dependent was admitted on 02/09/2018 at Dr P k Saha hospital pvt ltd, thought it is a network hospital but not provide cashless facility, then Rs 24950/- paid by us, all relevant documents submitted on 25/09/2018 but till date claim not settled and not reimbursed my account. Kindly look into the matter

Hello everyone,
My name is nandkumar jagnath parab.
I am policy holder o[censored]nited india insurance company.
My policy number is [protected]p[protected].
Md india is tpa for policy.
On 27 august 2018 i had cataract operation.
Total cost of the operation was 37922 rupess.
On 11 september 2018 after all the documentation the claim amount was settled for rupess 25, 000
However amount is not credit to my account from last three months.
I have called to customer care of md india many times but every time i get the same answer that "we are sorry for the inconvenience caused to you, and wait for another 7 days.
Now i got really frustrated because i have to do cataract operation of my right eye.

Please help me to get my money back.

Yours truly
Nandkumar parab
Mobile - [protected]

MIN Number: 4102017
MDID Card Number: MDI5-[protected]
PATIENT NAME - CHHANDA BASU
AGE 73 YRS
STATUS WIDOW

Blue Dart -Awb No – [protected]- Yogesh Received the original medical bills mentioned in the receipt on 04-Oct- 2018.
OPD claim is 3170/-(Three thousand one hundred and seventy) and IPD claim is 17807/-(Seventeen Thousand eight hundred and seven only)
Total Amount pending is 20, 977/-(Twenty thousand nine hundred seventy seven)
I have at least made 50 calls in the call centre and wrote more than 15 mails still no acknowledgement mail of recepit of document.
Monoj Ghule and Rupali Parve, Customer Support Team - SAIL, Pune office is having the details of the matter but no good response from their end to resolve the matter.
1 Original Delivery Running Sheet- DRS- YOGESH - (Signed to receive docs)
2. Amount and signature of Patient
3. Courier to MD India & Blue Dart AWB No
4. IPD claim front Page
5. MD India- Blue Dart- delivery report
6. OPD Claim Front page
7. All the mails for follow up

Every details has been again couried after a month on 02-Nov-2018-Awb No -[protected] still no response.

incase of any query plz call back at [protected]

We submit one claim document which amount is 8085/- on sep-2017, in this attachment by mistake we submit close account detail for neft.
By md india our payment is credit in close a/c on dated 17.2.18
but our a/c close on dated 02.11.2017 & payment not receive. We contact many time but payment till not receive
we request please look in to the matter and settled on urged basic new account detail is also send on this mail id [protected]@mdindia.Com on dated[protected] by ioba0001407. Patient name- sanjeev kumar[protected]

Respected sir,
I am m. L. Chandrawanshi (Min no[protected] retired officer from sail bhilai steel plant, i went through cataract operation of my right eye. I was unable to inform before operation, i have paid 30000 rs cash to the sai baba eye hospital. Submitted all the documents as per required. Apparently from your office they are telling me that doctor should give the bill as per their requirement. How come a 71 years old man can tel a doctor to make bill in this or that order.
I feel sad when there is so disbelieving and resistance for clearing my claim.

Claim no-MDI4371219
Chintesh gajendra chouksey
Diagnosis:(surgical) BE MYOPIC ASTIGMATISM
We request to you for AMOUNT RS 40, 000. But you approved only RS 6000. Which is very less for my diagnosis . And I can't afford the remaining amount. Please give me more amount for my Diagnosis.it is very necessary for me so aI believe that you reply as early as possible

I have policy no mdid no mdi5 [protected] with md india. My husband expired on 01/01/2017 (H. K. Srivastava) in hospital sgpgi lucknow. I have submitted all papers. Original bills and reports to them. My total claim amt is 504769/60. My limit of payment is 400000/ — . Claim i'd no is mdi2909330. My claim is pending till now. Md india whatsapp no is [protected]. I hv submitted payment bill with pgi stamp signed by cashier. I submitted all papers in original to them. I m central bank ex - emplyee

We have registered for a claim settlement in apr 2018 from then we have been following up with them for settlement but they are still keeping it pending and not settling the amount, they are asking for some or the other documents even when all original documents are submitted to them.. Need immediate action
Claim #: mdi4160347
Patient name: suryanarayana murthy sripada

Sir,

I, K, Syamala devi PF no.1789848 received the above ID cards.But the card

showing aagaint my name geneder as Male which is wrong. I am a female. please correct the mistake and send the corrected ID cards.for me and my Husband.

MDID MD15-[protected]
policy holder K SYAMALA DEVI
Spouse Husband Name K RAMAKRISHNA

Please do the needful

Thanking you,
Yours sincerely
K SYAMALA DEVI
[protected]

I have paid premium to the company by debit of my account with Central bank of India, of which I am an ex staff . I submitted claims of my wife on 13.11.17 with all necessary information and bills to Central bank Regional Office Varanasi (as we have to submit documents through our bank as per agreement), which was collected by company's personnel on 27.112017.
Now my claim is returned to me after six and half months with remarks"Beneficiary claimant is not enrolled " I am surprised to see the remarks as it took seven months to decide the case to be returned by the service provider, whereas I have continuously followed up the case with customer care through repeated mails from Jan 18 to till date.
Please make my claim reimbursement with the company.
S P Singh
MDID no MD15 [protected]
Ex staff employee no 40857
Central bank of India
Regional office Varanasi
Zonal office Lucknow

Dear sir, i had submitted opd claim on 15th march 2018. You had senta message and wanted some documents which are not relevant in my case.
Iwas not admitted to durgapursteelplant hospital. I continued my opd treatment
In burdwan medical college hospital. I had submitted prescription and medicine bill in original.
The same thinghappened in case of my wife., sulekha nayak.

Mdid no md15-[protected]
Claimno mdi 4004538

And mdi4006047
With regard
Joydeb nayak (Min no[protected]

Respected sir,
I P.K.Trivedi, have a complain as under.
My mdid no.is 13995375. My c.c.n. is
Mdis [protected].
As i claimed my mediclaim for rs.88850.
But your office had deducted rs.15000.
With argument that assistant surgen is not allowed insuch case..
I explained that i have two surgery for two separet bodyparts.one for prostet done by urologisr docor amit doshi.second for hurnia by dr.Bhavin Patel.
Both have done this surgery..separetly .
Hence i claimed charges for both separetlu.
After receved my claimed ammount i request your office explaining this to reviu
My case with this point.
But your office not consider this .
So i request you to revieu my case with
This .
Avaiting for favourable reply soon.
Thanking you.
A letter from hospital is atteched here with.
Yr.sinciarly. P.K.Trivedi.

My name is mansi trivedi i am hdfc life employee i have tpa health insurance with mdindia ccn mdi3597308. This claim is maternity claim

Patient name : mansi trivedi

Doa : 17/10/2017

Dod : 20/10/2017

Doc. Recd. 19/12/2017

Amt : 63034/-

I am followup since last 4 month but there is not a single reply. And so many time to call to customer care and mail but they are always told me that there is pending from oriental insurance not from my side.
When i called to oriental insurance customer care they told me once to talk with mdindia tell them kindly send me approval mail once i will apporve claim amount.

I am suffering the same kindly help me on same.

Mansi trivedi.
[protected].

I had submitted opd bill amounting rs.6704.20 on 16.06.17. And rs. 1264.15. On 14.7.17.
But i have not received the payment till date.
I have send reminder several times for nonpayment of my opd bills to [protected]@mdindia.com. [protected]@mdindia.com [protected]@mdindia.com and [protected]@mdindia.com.
But no proper reply given to me.

Gopal chandra kundu.
Min.4109107.
Mob. No. [protected].
Mail id. [protected]@yahoo.co.in

I member of corporate insurance policy of APGVBank preferred claim and was settled by you one month back. For unknown reasons still it is not credited to my ac though I replied no of repeated queries by its customer care staff . My Ccn nos are MDI 3693390 and 3693409. Employee Id MDI5-[protected]. They reply very politely with regrets and apologies and repeatedly ask ID no and CCN numbers. Still now I patiently replied.

R/sir i kuldeep singh is an employ of central bank of india. My wife had sever backache on 23/9/17 for which she was admitted for 2 days. And treated with anti inflammatory drugs and physiotherapy. I have submitted claim for that on 20.10.17. It is still pending in want of additional documents asked by company. Whereas all the documents were submitted in original. Requested documents are irrelevant i. E. Preoperative/ anesthesia report etc which is required only for surgery/operation. Internal case paper, referral paper etc which i have already clarified that hospital is run by single hospital hospital and all required information is mentioned in medical case sheet and discharge summary.
My card no. Is md15-[protected]
Name of patient - sweety hooda.

Hi,

I, abhishek arun mankame, am filingthis complaint for a insurance claim towards mdindia which was closed without intimation.

My dad was hospitalized at mgm hospital for a shoulder injury. Total bill was for 3lacs plus. Star insurance cleared the claims as part of cashless treatment for 1.7 lacs. As informed by the claims person in hospital, we submitted the file with all documents to md india. All documents were duly signed by my dad and couriered to mdindia claims department.

Same was communicated to them on mail. Star insurance settlement letter with pay details was also shared to them on mail. Still they have closed the file without any prior intimation and have not maid the payments to my parents.

This is been going on since last 4 months. There has not been a proper response from this company till date.

My parents are both retiredd and this funds help them with living.

Request to please support.

Regards,
Abhishek arun mankame
[protected]
[protected]@gmail.com
Abhishek. [protected]@gmail.com

My policy no is [protected]p[protected]. I have submited all the document of my son with dully signed and stamp in surat md india. The claim was registered but there was some query. The query document was also sent to the surat md inda. Till now there is no response in it. It have been many days now. Kindly look into this matter and pls settle my claim as soon as possible.