Mdindia Healthcare Services — Claim not settled since 3 months +

Claim num MDI6289571.(Oriental Insurance)
Claim hold due to document submit 2 days delay. As per company response document to be submitted in 30 days and I submitted documents in 32 days, so they hold the claim.

In corona my daughter had expired and at the same time I was admitted in hospital. I was not mentally stable and not in a state to collect all documents and submit it. Hence it got delayed by 2 days.

But insurance company has delayed to settle the claim since 3 months it is hold and not cleared. Pls take appropriate actions and help to settle the claim.