Mdindia Healthcare Services — claim rejected

Address:

Vadakekara (H) karimukal p.o karimukal, 682303

Dear sir,
It is with great regret that i am writing this mail. My name is ajas v. A and i had availed a medical insurance from united india insurance company bearing policy number [protected]p[protected] on 9.02.2019.
On 24.10.2019, i was admitted in samaritan hospital due to severe chest and throat infection. As i was insured, i had claimed an insurance amount of 9980 rs as the medical expenses at the hospital. Unfortunately it seems that my claim has been rejected by the third party ins company (Mdi india) saying that my treatment could have been treated on opd basis instead of ipd. I am sorry to say this but i wonder how a well reputed insurance company like united india insurance could depend on a third party insurance company. More over the reason put forwarded for my claim rejection seems so unprofessional and childish indeed. How could an insurance company decide whether a patient should be treated in opd or in ipd basis. It is the mere right of a doctor who will check the condition of patient and take the decision.in my case, i was immediately asked to get admitted soon after the consultation. All the required documents were also being submitted as per the terms and condition of insurance claim. I would like to let you know as a client o[censored]nited india insurance that i am least concerned about what a third party has to do with my claim but the reason for rejection of it. So i request you to look in to this matter as soon as possible.
Looking forward to see a positive action from you.
Thanks and regards
Ajas v. A
[protected]