Mdindia Healthcare Services — documents has been misplaced by md india pune

Address:

Pune, Maharashtra, 411014

MIN Number: 4102017
MDID Card Number: MDI5-[protected]
PATIENT NAME - CHHANDA BASU
AGE 73 YRS
STATUS WIDOW

Blue Dart -Awb No – [protected]- Yogesh Received the original medical bills mentioned in the receipt on 04-Oct- 2018.
OPD claim is 3170/-(Three thousand one hundred and seventy) and IPD claim is 17807/-(Seventeen Thousand eight hundred and seven only)
Total Amount pending is 20, 977/-(Twenty thousand nine hundred seventy seven)
I have at least made 50 calls in the call centre and wrote more than 15 mails still no acknowledgement mail of recepit of document.
Monoj Ghule and Rupali Parve, Customer Support Team - SAIL, Pune office is having the details of the matter but no good response from their end to resolve the matter.
1 Original Delivery Running Sheet- DRS- YOGESH - (Signed to receive docs)
2. Amount and signature of Patient
3. Courier to MD India & Blue Dart AWB No
4. IPD claim front Page
5. MD India- Blue Dart- delivery report
6. OPD Claim Front page
7. All the mails for follow up

Every details has been again couried after a month on 02-Nov-2018-Awb No -[protected] still no response.

incase of any query plz call back at [protected]