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MebelKart Complaints & Reviews

www.mebelkart.com
1.8
Updated: Nov 8, 2019
Complaints 242
Resolved
80
Unresolved
162
So far, so good. MebelKart is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope MebelKart will keep up the work and continue to help more customers with their concerns even better 🤝
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MebelKart reviews & complaints(242)

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M
Machhi Dinesh
from Mumbai, Maharashtra
Nov 8, 2019
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product return and refund

Address: Panchmahal, Gujarat, 389350

Power bank was not working... Full charged for one night but not working.. Customer no is not working sir. Pls help me.. 849 rs i will paid by yesterday delivery person.. Full fake product.. Replace my product urgently or refund my amount.. My number [protected].. Local delivery man number give me sir.. I will talk to that person.. He was the telling the soluti...
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A
Aby Kuriakose
from Bengaluru, Karnataka
Mar 14, 2018
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order no -1003725620, not delivered any time..pls refund

Address: 560035

We have placed in Mebelkart site on Aug 15, 2016. It was expected to be delivered latest by Aug 26th.But we have not received any updates on this request yet. Moreover, looks like this item is not yet shipped at all

Order id : [protected]

Shipping Pending
Exp. Shipping: Wed, 17th Aug - Fri, 19th Aug

Delivery Pending
Exp. Delivery: Wed, 24th Aug - Fri, 26th Aug

Sanjom...
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S
smitisrivastava
from Mumbai, Maharashtra
Jul 3, 2017
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Refund of 15000 paid for dressing table

Address: Bangalore, Karnataka
Website: www.mebelkart.com

I am still awaiting response on my request for the order id - OD[protected]. I need a refund of Rs.15000 that I had already paid for this order. Pls cancel the order and refund the money into my account immediately. Pls let me know a contact number that you could be reached on for further communication as none of the previous modes of communication with you are working at present.
- Smiti Srivastava...
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N
Nalini Mohanty
from Bhubaneshwar, Odisha
Jun 8, 2017
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Not receiving an order or refund of money

Address: Khordha, Odisha, 751015
Website: www.mebelkart.com/contact-us?id_cms=6

I have ordered the product "felch compressed wood wall shelf (Black)" was showing and now marked awaiting shipment by the seller. The order details for #[protected] placed on[protected]:49:55 this is to inform you that following items order no. #[protected] hasbeen not yet received. The item is expected to be dispatched latest by mon, 13th jun.

But till date i have not received the item. Pl check what happened. Pl take action...
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H
hemarags
from Bengaluru, Karnataka
Apr 19, 2017
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Ordered item not received, refund not received

Address: Bangalore, Karnataka, 560013
Website: mebelkart.com

Order ID: [protected], Order Date: 16 May 16, Total Amount: Rs. 16854/-
Had ordered multiple items in the above order id. However, items in the order were not delivered by Mebelkart after more than 2 months. Request for refunds yielded refunds for some items, however, refund for one item is still awaited today (19 Apr 17), even after 11 months. Attempts to contact Mebelkart have been futile; the website no longer exists. Request that...
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G
Gurumayum Sapni
from Imphal, Manipur
Feb 21, 2017
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Money not refunded

Address: Bangalore, Karnataka, 795001
Website: www.mebelkart.com

I ordered a book case from Mebelkart Order #[protected] and it was supposed to be delivered by 20th June 2016.
but I haven't received till today[protected].
They had cancelled the order on 26th July 2016.
I had emailed them more than 4-5 times.
Initially they responded to my mails later they stopped giving response.
I even sent complaints several times but they did not give any response....
+1 photos
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A
aniketdorle
from Mumbai, Maharashtra
Feb 14, 2017
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Product not delivered - Money not returned

Address: Bangalore, Karnataka
Website: www.mebelkart.com

Order ID : [protected]/100325
For
Roman Designer Sheesham Wood (Rosewood) Sofa Set (Brown)
Total Amount paid is Rs. 13299/-

Following is the extract of email received from
Dear aniket,
Your transaction with www.mebelkart.com was successful
Transaction ID: [protected]
Merchant Website: www.mebelkart.com
Amount Paid: 13299.00
Order Date:[protected]:05:51
Customer...
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S
Sarah Khaan
from Hyderabad, Telangana
Feb 1, 2017
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I bought Aqugrand from these site.

Address: 500008
Website: www.aquagrand.in

I ordered Auqa grand from these site worth rupees 5000 and they gave damaged product, past 2 months I am trying hard to reach them but all in vain.
Please replace it proper AquaGrand+ or else return my money.
They took installation fee 500rs and even I sent them many pictures and videos of water leakage inside the purifier but still they didn't solved y issue....
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1
1234vijay
from Hyderabad, Telangana
Jan 14, 2017
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No delivery of my order and no refund of my amount till date i am waiting from march 2016

Address: Bangalore, Karnataka, 580006
Website: Mebelkart.com

My order no [protected], a coffee table with four chairs. I transferred about Rs8000, no delivery of the order till date, no refund of the amount till date.waiting from March2016, tired of waiting for the order please refund my amount to my account, I did followed up with the team mebelkart for enough there was no response and now the customer care number doesn't work. I keep calling the company board members their employees. Please respond...
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A
Ayesha Dasgupta
from Bengaluru, Karnataka
Jan 13, 2017
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Replacement amt not received of rs 2000 it's more than 8 months

Address: 560068

My product was received damaged and it took us 2 months of daily followup to get it returned after that it's 8 months now I have not received the amount back of rs 2000
I follow up almost everyday but no response
Emailed them called them ...commented on their sites but no use
Mebelkart is the most cheat online company
Worst they only take consumers money and cheat customers
Followed up almost every day but...
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R
raj141271
from Ernakulam, Kerala
Dec 31, 2016
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Poor Quality of Supplied Item

Address: Ernakulam, Kerala, 682004

Order Number [protected], Shoe Rack, was ordered by me in April 2016 and delivered in May 2016. The description of the item in the site appeared very tempting. However, the quality of the item is so poor that the legs of the shoe rack broke within a week of delivery and the rack drawers cannot be opened now. Request Mebelkart to replace or repair the item at the earliest....
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C
cinematarch
from Mumbai, Maharashtra
Dec 9, 2016
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No product no refund since 7 months

Address: Bangalore, Karnataka
Website: www.mebelkart.com

This is my 10 th complaint (4 times on email and 5 times over the phone so far) regarding the same product, which should ring an alarm bell at your office.
The reference number for my order that I placed on April 1, 2016 is MK149050cozy027
I cancelled my order on 7th August, 2016 and despite emails I haven't got refund.
This is 9th December, 2016 which means I haven't gotten the delivery or refund in 7 whole months,...
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P
pashiv
from Bengaluru, Karnataka
Dec 3, 2016
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Resolved

Product neither delivered nor the amount is refunded

Address: 560062
Website: www.mebelkart.com

Order no OD[protected]
Ref no MK15161Sku[protected]
Ordered date 6/06/2016 00:55:17

Product: Prelaminated Brooke Tv Cabinet (Black)

Total paid Rs. 5, 174

Till date the product is not delivered nor the amount is refunded from the company. None of the contact numbers are reachable and also complaints with the company was not resolved.

Contact number : [protected]...
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J
Juthika Talukdar
from Bhavani, Tamil Nadu
Nov 23, 2016
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Mebelkart.com Product not delivered and money not refunded since 3 months #OD1003723860 #OD1003723770

Address: Bangalore, Karnataka, 560008
Website: mebelkart.com

I ordered two products from mebelkart.com with order numbers #OD[protected] and #OD[protected] on[protected]. For both the products I made a total payment of Rs. 7603. It is almost 3 months from the date of order and I have not received any update from mebelkart. None of there customer care numbers listed on their website are working. The parent company of Mebelkart are Askmegroup and Getit infoservices pvt limited who are also not responding....
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S
Subhash lal
from Delhi, Delhi
Oct 29, 2016
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Payment not released by mebelkart, it's been more than 6 months

Website: Mebelkart.com

We are a independent brand of furniture, rainforest italy a brand owned by thinking design services pvt ltd. Mebelkart and askme approached us for our products to be showcased on mebelkart portal, post signing with mebelkart, we received our 1st order in may 2016, dispatched the product on june 8 june 2016 customer received on 13 june 2016 and we uploaded the pod on 14 june 2016 on mebelkart website. And now its been almost 5 months and we...
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J
Jawadur Rahman
Oct 24, 2016
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Mebelkart

Address: Bangalore, Karnataka, 560008
Website: www.mebelkart.com

I have placed an Order of Rocking Teak (Sagun) Cushion Chair (Walnut) with Order Id- [protected] on 24 July 2016, online with Mebelkart. The money was charged on my credit card, however i have not received the product till now. I have written them mails but email addresses are not valid.

My order number was [protected].
Please help me with either the refund or the product.

Regards:
Jawadur Rahman...
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S
srikanthch15
from Bengaluru, Karnataka
Oct 23, 2016
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Order id: 1003718270/pre laminated low height tv cabinet with 2 drawers (black)

Address: 560100
Website: www.mebelkart.com

Hi there, i have placed a order on:11th august, 2016 12:08:54 pm, delivery is on sep 2016 - thu, 8th sep. But still no one contacted me or i am unable to contact any one... Product ordered is not delivery but money is debited from my account. Paid total: rs. 7, 759

Mebel kart has completely changed my point of thinking on e commerce...
I would you guys to help me in getting my money back to my account......
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A
Annulamba
from Kolkata, West Bengal
Oct 22, 2016
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Broken product.

Address: Bangalore, Karnataka, 734008
Website: Mebelkart

I ordered a wine rack from the company in August for a total amount of 2300 rs. I recieved the product in a damaged condition and raised a return request on 3 August. On 23 august I again raised a request because no action was taken . Till date no action taken. Customer care number are also false. No reply whatsoever from the company.i am sending continuous mails however I yet to recieve response of any kind. This is cheating and I want my...
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V
Vanathy R J
from Bengaluru, Karnataka
Oct 20, 2016
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Received wrong product returned it. Reached the seller. My refund of 1880 is pending

Address: 600044
Website: www.mebelkart.com

Ordered for a key holder by july 29th. Received a wrong product stating it what was tagged in mebelkart for the item code i had ordered for. Raised a return request returned it and it reached the seller by mid of august. But i m yet to receive the my refund of 1880. They are not reachable on any number or email. It says my account is suspended in mebelkart.

Complaint number is 70354. Please help me get the money back...
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S
Sangeeta Verma11
from Kapurthala, Punjab
Oct 16, 2016
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Regarding product not received

Address: Ludhiana, Punjab, 141001
Website: mebelkart.com

We ordered three items on dated 24/04/2016, reference no. #od[protected]; where as we received only two items and the item with reference no. Mk9141k-66, ganesha reading book, with unit price rs. 1035/-, quantity 1 no. Is still pending. The payment was done in advance for the above mentioned order.
Kindly look into the matter and arrange to supply the same, immedaitely.
Best regards
Sangeeta verma...
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