[Resolved]  Mebelkart.com — Mebelkart.com - Fraud E-Commerce Site - Siphoned Off Money

Address:560068
Website:www.mebelkart.com

I ordered 3 items with order-id, [protected] from www.mebelkart.com on 17th July, 2016 by doing an online payment of rs. 38, 976/-.

Items are:
1. wood side board (brown) by cactus (f1130) - 1 number
2. snout mango wood hutch cabinet (natural) - 2 numbers

As per the online status, all were supposed to reach us on 12th Aug, 2016. I have not received the products yet even after raising support-tickets and calling them up over phone (once). There are no updates to the support ticket on the status of delivery. I am not able to reach them over phone, as all the customer care numbers are non-operational. i am surprised and afraid whether my money is siphoned off. this is very unprofessional from Mebelkart front on customer-service. please take necessary actions for the same.

Status is no longer getting updated, and now they have disabled my support-account to post any further query regarding status. It shows "Your account has been suspended please contact your account administrator". Could you please take necessary action on them to refund my full money with interest with additional compensation (as fine) of Rs. 10, 000/- as those prices of those products have gone up in other sites from where I have to buy them now?

I have done the transaction using my HDFC credit card. Please let me know, how the refund with compensation can happen at the earliest.

Thanks,
Rajshekhar
[protected]
+3 photos
Was this information helpful?
No (0)
Yes (0)
Aug 31, 2016
Complaint marked as Resolved 
This is still not resolved.
MebelKart customer support has been notified about the posted complaint.
Aug 31, 2016
Updated by Rajshekhar Rao
But still there is no call from them. Please let me know, what is the next step. It is worrying me a lot. I need my full money to be refunded at the earliest. I would like to put a fine amount f Rs. 10, 000/- on top of my full refund. Please do the needful.
Complaint comments 

Comments

It is not resolved, Sir. Please take corrective actions.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MebelKart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    242
    Pending
    14
    Resolved
    80
    MebelKart Phone
    +91 72 0427 3294 [Customer Care]
    +91 97 4267 1617 [Corporate Sales]
    MebelKart Address
    7th Floor, Tower D, Diamond District, HAL Airport Road, Bangalore North, Karnataka, India - 560008
    View all MebelKart contact information