[Resolved]  Mebelkart — Fake offers and worst customer service!

Address:New Delhi, Delhi, 110001
Website:www.mebelkart.com

Order for an entertainment unit placed on 9th may
Order id: [protected]
Price : 7649
Discount : 2000

It was confirmed and approved by the seller on 18th may
I waited for the product through out may... no response

Then contacted customer service center on june 6th
Ame pre-formatted mail to wait till 10-15days.

Waited till june end!! no respose

Then contacted customer service center on july 1 st
Ame pre-formatted mail to wait till 10-15days.

Waited till july 15!! no respose

Then shocked to see the same product with an increased price. price almost doubled and seller still ships to my city... but mebelkart says "due to seller concern in shipping" and bluntly responded to cancel the order!

I deny the cancellation and asked the reason. but no reply
Cancelled the order by themselves on july 25
And updated status as order cancelled by buyer (oh its me?? the buyer??)

There are hundreds of site that sells product online. but y i choose your site? reason is the better offer.. but in that name you got my money for three months. and you guys simply earn from these fake promises.

We ordered products on emi which is nearly 14 percent for three months? who is responsible for that money?

Tickets raised: #66694 #59888
Was this information helpful?
No (0)
Yes (0)
Aug 30, 2016
Complaint marked as Resolved 
MebelKart customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2016
MebelKart Customer Care's response
Dear Karthikeyan R, Greetings for the day! With reference to order ID [protected]/78749, as per the feedback from accounts team refund is issued for the order and the reference ID is 5795f1efb2e05. Kindly accept our sincere apologize for the inconveniences and delayed caused. We thank you for your patience and for allowing us to serve you better. Thanks & Regards, Team MebelKart Visit: http://www.mebelkart.com support.mebelkart.com|[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MebelKart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    242
    Pending
    14
    Resolved
    80
    MebelKart Phone
    +91 72 0427 3294 [Customer Care]
    +91 97 4267 1617 [Corporate Sales]
    MebelKart Address
    7th Floor, Tower D, Diamond District, HAL Airport Road, Bangalore North, Karnataka, India - 560008
    View all MebelKart contact information