[Resolved] Mebelkart — Fake offers and worst customer service! | |||||
Order for an entertainment unit placed on 9th may Order id: [protected] Price : 7649 Discount : 2000 It was confirmed and approved by the seller on 18th may I waited for the product through out may... no response Then contacted customer service center on june 6th Ame pre-formatted mail to wait till 10-15days. Waited till june end!! no respose Then contacted customer service center on july 1 st Ame pre-formatted mail to wait till 10-15days. Waited till july 15!! no respose Then shocked to see the same product with an increased price. price almost doubled and seller still ships to my city... but mebelkart says "due to seller concern in shipping" and bluntly responded to cancel the order! I deny the cancellation and asked the reason. but no reply Cancelled the order by themselves on july 25 And updated status as order cancelled by buyer (oh its me?? the buyer??) There are hundreds of site that sells product online. but y i choose your site? reason is the better offer.. but in that name you got my money for three months. and you guys simply earn from these fake promises. We ordered products on emi which is nearly 14 percent for three months? who is responsible for that money? Tickets raised: #66694 #59888 Was this information helpful? | |||||
Aug 30, 2016 Complaint marked as Resolved MebelKart customer support has been notified about the posted complaint. Verified Support Jul 29, 2016 MebelKart Customer Care's response Dear Karthikeyan R,
Greetings for the day!
With reference to order ID [protected]/78749, as per the feedback from accounts team refund is issued for the order and the reference ID is 5795f1efb2e05. Kindly accept our sincere apologize for the inconveniences and delayed caused.
We thank you for your patience and for allowing us to serve you better.
Thanks & Regards,
Team MebelKart
Visit: http://www.mebelkart.com
support.mebelkart.com|[protected]
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