Medi Assist India — amount not settled

Sheelamohan2017

from Bengaluru, Karnataka

Address:

#20,3rd cross, lakshmamma layout, Basaveswara layo, 560094

Hi team,

Please note that i had provided all the bills as post hospitalization expenses, medi team not approved consultation charges as it was part of post hospitalization bills. I do not understand one thing when i had already provided consultation bills from the doctor and requesting them to approve the consultation charges, they said consultation paper required, but my doctor was said in india we do not follow the consultation paper pattern it will be only consultation bills. My baby was pre matured hence i had to visit the doctor frequently as my baby was in icu for a week.

I would need your help to get the amount reimbursed the same

Claim#18717421.

Appreciate your help.

Regards,
Sheela s

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Medi Assist India customer support has been notified about the posted complaint.

Mar 12, 2019

Updated by Sheelamohan2017 Hi,

This company is asking for irrelevant documents to deny the claim and consultation paper no where mentioned in T&C.

I spoke with many Customer service team on the same but they were always giving the same reason and will escalate the issue with HR, once i go back on ML.

Regards,
Sheela s

Mar 20, 2019

Updated by Sheelamohan2017 Hello,

Any update on this request.

Regards,
Sheela S