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Medi Assist India Complaints & Reviews

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Last updated Jan 24, 2024
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Medi Assist India Head Office Address

“Sri Krishna Arcade”, 47/1, 9th Cross, 1st Main Road, Sarakki Industrial Layout, 3rd Phase, J P Nagar
Bangalore
Bangalore District
Karnataka
India
560078

Medi Assist India reviews & complaints page 50

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J
jagdishdoda
from Chandigarh, Chandigarh
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Mediclaim of jagdish kumar doda lic agent code 02287149

Address:Fazilka, Punjab, +91

Respect Sir/Madam,

This is regarding an enquiry of medclaim that I had filed on 8th of October 2016 and I haven't received any information about the passing of my claim.

Requesting you to please let me know the status or if there is a procedure to get the status.

Details:
Name - Jagdish Kumar Doda
Branch - LIC Abohar (152116)
Agency code[protected]

Best regards,...
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R
ranu9490
from Pune, Maharashtra
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Reimbursement claim not get settled

Address:Thane, Maharashtra
Website:www.mediassistindia.com

Hi i had applied for claim on 11th nov'16 on same day i had submitted my doc to mediassist... Just i rcvd document received confirmation on 22nd nov'16 after that i am continuesly following up wid customer care of mediassist but yet i didnt rcvd any claim no nor claim amt... Advisor were sitting over der in call center are very rude n they r not transferring the call to der superior if we demanding.. They are saying like they are the seniors...
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A
Arun Nagaraj
from Bengaluru, Karnataka
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Maternity mediclaim declined

Address:560022

M/s medi assist india has declined by mediclaim reimbursement and the denial letter says that the hospital does not have 15 beds. As per clause 2.1, the hospital should be either registered or it should meet other specification defined by irda. I have received the bith certificate from bbmp, which is proof that the hospital is registered one. But medi assist is not responding to my emails and they have blocked my email id.

M/s...
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K
Kotagal Vaishnavi
from Bengaluru, Karnataka
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Maternity claim amount not yet received even after 1.5 months of approval

Address:560003
Website:Mediassist

Hi

This is regarding maternity claim 15-20 times i have called mediasisst for amount still not received i have escalated the issue still no response not yet received this is really unbearable very bad customer service please help me to receive my claim amount.

Claim number : 13433196

For maternity child's delivery

Claim was approved on : 22 october 2016.
As per procedure...
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S
Saumyassuresh
from Kollam, Kerala
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My claim

Website:www.mediassistindia.com

I am a policy holder of New India Assurance Co policy No.[protected] (customer No. PO[protected]. On 07.09.2016 I submitted a claim for Rs.21000.00 to M/s. Medi assist India TPA Pvt Ltd as reimbursement of expenses incurred in connection with my treatment. My claim No is 92940580.
They sent a letter requesting to submit further details/documents to process the claim and the same replied on 27.09.16 and received at their end...
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N
Nicksreji
from Mumbai, Maharashtra
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Regarding claim number 12989207

Address:560087

Hi team,

Employee number: 11173904
Employee name : nickson raja selvamony
Policy holder : accenture services pvt ltd
Maid : [protected]
Claim number : 12989207
Policy number : 421300/48/2016/427

I have submitted my claim on[protected]. After that i have received mail from medi assit team need required additional document like
1. Require detailed original discharge summary...
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Y
Yukti Sharma
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Not got Claimed hospitalisation

Address:Pune, Maharashtra, 411014

Hospitalisation Claim Form(Employee Id : 558677) Claim No : H[protected]E001

and I was an employee of TCS i submitted hospitalisation of my father on 8th of sep 2016. My last day at 10 Oct. So many times i tried to connect the mediassist team over email but they told we will inform you about the claim. As this is the valid claim and i have submitted the whole policy amount. When i will get my Money?

Email:-...
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S
sethinareshkumar
from Kanpur, Uttar Pradesh
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Cashless cards not issued by you

Address:Bhilwara, Rajasthan, 311001

Dear sir,

I have not received the cash less cards for the following pnb-oriental mediclaim policies :

1. plolicy no. - 242502/48/2017/26 prem devi sethi

2. plolicy no. - 242502/48/2017/111 nirmal kumar sethi

3. plolicy no. - 242502/48/2017/28 naresh kumar sethi

Insurance company tell me to contact with you.

Please look in the matter and do needfull...
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A
Anupama Kapoor
from Noida, Uttar Pradesh
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Non received of claim ref. no. 13344950

Address:110008

Dear sir,

This has reference to my claim ref. No. 13344950 in the name of ria kapoor admitted at gambhir hospital on 17.09.2016 & discharged on 24.09.2016 with reimburse claim amount to rs. 54, 429.00. I would like to inform you that i had submitted all original bills & discharged documents, bills etc on 01st oct., 2016 at your bahadur shah zafar marg, delhi office personally & received acknowledgement from your office for...
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Address:Mumbai City, Maharashtra, 91
Website:www.mediassistindia.net

I am very regrettable inform to all my (claim id :[protected]claim amount has been approved on 31 August 2016 but not settled the amount till now and already two months was over still they did not settled my amount.

I was already spoke with Mumbai office and customer care also but nobody taken response regarding in this matter. Even my policy also under corporate employee policy in the name of company OMYA India pvt Ltd.br...
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V
vps1951
from Delhi, Delhi
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Ref no: 13429230 - denial of claim

Address:New Delhi, Delhi, 110052

Hospitalisation bills in r/o hospitalisation in sunder lal jain hospital as per final bill no. sib012142 dated 10.10.2016 – ipd no. sip013404 pt. code-sp615171

Policy no. : 272900/48/2017/3261 ma-id no. [protected]

Your ref no.[protected]
Beneficiary name: mrs. shakuntla sharma w/o mr. gianendra sharma
Age: 66 years
Address: flat no.5, block no.7, pocket-b, phase-iii, ashok vihar, delhi-110052br...
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R
Raja Choudary
from Hyderabad, Telangana
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Cashless claim denied

Address:Ranga Reddy, Andhra Pradesh, 500019
Website:Mediassist

Hi,
My child born with spina bifida with tethered cord syndrome. Due to this my had to have a surgery to correct the malformation.
At the time of birth my baby is having turf hair on her back which is symptom of spinal cord malformation.

By showing the turf hair, my health insurance provider deny my request stating it's congenital external ailment. But my consult doctor certified it's a internal anomaly.
br...
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A
amandeepgill353
from Ahmedabad, Gujarat
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Reimbursement

Website:www.mediassistindia.com

Dear Team,

Myself Ranjit Gill I want to know about the Reimbursement of my wife Kirandip kaur. Claim ID is 12089237 & the ID Number is [protected]. I had already submitted all the original bill along with claim form as well as all the documents which you required for Reimbursement which are submitted at your vadodara branch, gujarat on dated 18.02.2016. & i had also contact to your customer care for the same but they told me...
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T
Trishasaha
from Hyderabad, Telangana
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Claim amout is declined

Address:Hyderabad, Andhra Pradesh, 500008
Website:Mediasssit

I am Trisha Saha. My previous company and present company both have mediassist policy insured for myself. So I have paid premium twice in the same year for both the companies.after leaving my first company and before joining the present company in the gap of 2 weeks I have fallen sick and was hospitalized and paid 1lakh rupees. When I tried to file a reimbursement the insurance company declined saying as I was not working at the very moment...
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R
royalook
from Mohali, Punjab
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Reimbursement of Claim ID NO 12712675

Address:144001

Dear sir,

I Hitesh Kalra had applied for claim of my father Sh. Davinder Kalra (Claim id no[protected]. As we had submitted the claim in 1st week of May, 2016 but till date we have not received any amount till date. as in website I track the claim it shows the status in Progress with all amount but not disbursing till not. now 6 months are over and we are still awaiting. we is the fun of taking these policies if we can get...
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Address:Mumbai City, Maharashtra, +91
Website:www.mediassistindia.com

My reimbursment claim amount has been approved on 31 april 2016 but amount not credited in my account till now.
I have tried many times and spoke with customer care personnel and concerned persons. Till i did not get any response from their end.
They have mentioned in their website claim will be settled within 15 days from the approved date. As my case they have taken more than 50 days and not yet credited any amount.
br...
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Address:560025
Website:www.mediassistindia.com

Background
The patent had to undergo a procedure under general anaesthesia as recommended by the regular gynaecologist and confirmation by the regular GP of the patient. The procedure is specifically covered in the policy document.
My simple reasoning is that if a procedure is specifically covered under the mediclaim policy and the doctor decides that a patient needs to undergo the procedure (because there is no other alternative!),...
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Address:560068
Website:www.mediassistindia.com

Dear All.

I Rajesh MV working in HGS Bangalore complaining about the bad policy of mediassist India..
My wife has been admitted in hospital due to pregnancy and when the hospital sent request for preauthorization letter the insurance company revert stating maternity treatment does not come under their top-up policy hence we need to pay. the total sum insured as per the policy is 1.5lkhs and I topped the account for...
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C
Champri
from Baramati, Maharashtra
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Non settlement of overdue claim

Address:Bangalore, Karnataka

Claim no.13138071 d. O. Admission[protected]
The claim is neither settled, despite of having sent all the bank details and cancelled cheque, not once, but thrice, thru speed post, and scan thru e - mail, twice, nor is the status being updated, the reimbursement claim, now pending for last tword months, no response from tpa, despite having sent a dozen of e mails....
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R
REKHAGIRIYAPPANAVAR
from Erode, Tamil Nadu
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E card

Address:Bangalore, Karnataka
Website:www.mediassistindia.net

An employee of state bank of mysore i am unable to download e card since 4 days as my husband has to undergo an operation immediately please do advise me as to what to do i had tried it earlier but did not take a print out now i am getting a message as my employee id is invalid please do advise me as it is very urgent how do i downloaf thr e card which the hospital authorities are asking for submission my bank has a group insurance with mediassist...
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