CoverFox Customer Care
Coverfox Insurance Broking Pvt. Ltd.
Customer satisfaction rating: 0%
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12
COMPLAINTS

CoverFox Customer Care

Coverfox Insurance Broking Pvt. Ltd.

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Address
3rd Floor Krislon House, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India - 400072
Landmarks:Opp Marwa House
Off Saki Vihar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 209 9940  (Two Wheeler Insurance)
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1800 209 9970  (Any Service Request)
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1800 209 9920  (Health Insurance)
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1800 209 9950  (Travel Insurance)
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1800 209 9930  (Car Insurance)
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Phone:

Customer satisfaction rating
0%
Complaints
12
Pending
0
Resolved
0
Alert
Oops! We're trying to establish a communication with the CoverFox, but apparently they're not interested in resolving complaints

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
SatClosed
SunClosed

CoverFox Complaints & Reviews

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Coverfox — activa 3g regrding claim payment

 Nadeemahmeddelhi786@gmail.com on Jul 12, 2018
Name-Shamim Ahmad
Acitva 3G
Honda Dhingra
Exidental case claim
ragistred mob-[protected]
policy no-131300/31/2018/12163*

Ten days have passed for one month
insurence claim payment did not recieved
I was get theā€¢Time 12 days last 15days
recieved the the payment-But payment did nt received-At all last days 25 days
bill pay date -03/06/2018
now date- 03/07/18 last complaint date
It's been a month ago-I can not wait more than now-Double waited...
third time will request you.I am not getting my claim....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Coverfox — mentally harassing customer

 Gaurav Sotani on Jul 8, 2018
I recently bought HDFC life click 2 protect ULIP plan for my wife. While buying the girl executive told me that there are no charges. But after buying policy, she told that there are some annual charges that have to bear. I told her that in that case I would have bought plan directly from HDFC, she dropped call then. Now she is not calling me for last 10-12 days. I sent multiple emails to her professional email id, but she is not replying to any of my emails. I also told that now I am ready to pay the charges but at least let me know the process of adding the biller in net banking so that amount...
Complaint comments  Read comments [1]Complaint category Health & Life Insurance

Coverfox — call intimation

 sweety kejriwal on Mar 15, 2018
Sir i have aplied for 4 four term insurance policies in different names about 1 one month ago. Before taking policy there used to be four phone calls from sales executive javed sayyad.In aday. But now since the money is once paid there is no phone calls or revert mails after repeated requests for call to javed sayyad javed khan and siddesh sir.Is this right, this problem is before issuance so what will be done to nominee if any incidence occurs. To policy holder. So i request to plz refund my money after deducting charges if any.Plz revert back, my mobile no is [protected]....
Complaint comments  Read comments Complaint category Insurance

Coverfox — worst. experience. ever. refusal of refund

 attarsingh89 on Jan 15, 2018
Everyone has their bad day. Mine struck when i was looking for car insurance and came across coverfox and decided to take insurance from there.

I booked my insurance, money got debited but the insurance wasn't issued.

I checked with coverfox which confirmed that payment was done and they will issue me a refund. However, after constant follow-ups of 1 month, they retracted their statement and told me that no payment was done and hence there will be no refund. I was flabbergasted beyond belief. Their executives - deepti lad and ramitha binumohan - are so imbecile that...
Complaint comments  Read comments [1]Complaint category Insurance

Coverfox — Claim not settled

 gaurav satsangi on Jun 19, 2017
I have policy from kotak insurance. They are telling i took claim on 1st year and not in 2nd year. So as it is of 20% ncb values. But in my policy it is 25%. Please fix the issues. I have taken 3 claim on 1st year of policy and no claim in 2nd year. But the agent give me 25% intead of 20% of ncb value.
Now the kotak guys are refusing to settle down the claim. Please fix this confusion as soon as possible....
Complaint comments  Read comments Complaint category Insurance

Coverfox — Worst Service

 Hardip R Gadhavi on Feb 17, 2017
Hi,

I am Hardip from Gujarat.

Coverfox has given me Road side assistance including Towing, Taxi, Garage etc however i have face worst face of coverfox they are getting business from this services.

I was with my family when my Oil chamber was hit by stone and all oil passed away and i have to stop my car on the Ahmedabd-indoor Highway around 80 km away from Ahmadabad.

when i ask for road side assistance then coverfox told me to take towing service from Ahmadabad rather than Nadiad( District place) and i have to pay up-down-pick-drop amount...
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

Coverfox — For claiming

 T.Venkateshaiah on Dec 16, 2016
Sir, actually i have done a car insurance through your coverfox company from bharathi axa insurance company,
My car has been breakdown now and is has been in the showroom to repair the vehicle. And when i applied for to claim the insurance the insurance company is telling that you have not paid the full amout, so you have not able to claim, but i have the full insurance copy which your company person had told to me, so what to do now...
Complaint comments  Read comments [2]Complaint category Auto Insurance & Loan

Coverfox — Service is worst

 anaghaprit on Oct 26, 2016
Coverfox, i am really disappointed with the service received by your company. This is the worst service i had ever received. We bought car policy for our new car from coverfox in 2016 to cover period from jan 2016 to jan 2017. But a big blunder done by your associates. He/she put dates as[protected] to[protected]. Have you ever heard anyone can take policy for next year? Now we are continuously chasing but we are not getting reply at all. I have dropped 3-4 mails till now, called 5-6 times but no reply at all. This is ridiculous. Do you have any idea we are driving car without insurance? It's a...
Complaint comments  Read comments [1]Complaint category Insurance

Coverfox — Cancellation of policy as i am not happy with cover fox

 Gnani Konda on Oct 21, 2016
Hi
I bought the coverfox insurance brokers (kotak) and cover fox bluffed and said i can cancel if i don't like now they are not helping to do this. also when i tried to call for rsa i was redirected to coverfox from rsa team they were not helping instead wasting my time and misleading me asking several no of questions
Please don't buy from cover fox they can rename as cheating fox...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Coverfox — Policy made in the wrong name

 Vipul13
In Nov2015, I got my Car insurance renewed from Coverfox. At the time time of collecting the details and sending the policy everything was nice and calm. They basically sent me the policy with the wrong name (which was not as per the name mentioned in the RC copy shared with them). I noticed it only when I went for a claim and it got rejected due to the issue. I reached out to the Coverfox people to make the name change for the resolution of error which THEY made so that I can get the claim. But these people have troubled my life from past 3 months and I have not got the name change endorsed.
Complaint comments  Read comments Complaint category Insurance

Coverfox — Wrong policy given

 Lucyfer James
I have purchased a policy from coverfox on 9th feb 2016 and i urged the sales executive to send me the link for zero dep policy only but for selling me a policy he send me the link of comprehensive policy and told me that this is zero dep policy though the price of comprehensive policy is lesser than zero dep therefore i purchased that and after a few month when my car broke down than i came to know that this is comprehensive policy. This is there modus operandi BEWARE OF THIS and I am still awaiting a response from them....
Complaint comments  Read comments Complaint category Insurance

Cover Fox Car Insurance — Not received car insurance copy despite of payment done

 yogeshjagam01
Dear Sir,

My self Yogesh Jagam, had done online payment of 4163 Rs(Ref No:MHMP[protected]) on 3rd Oct 15 for L&T Car insurance policy purchase through Cover Fox Car Insurance.After making payment i had being told that Insurance Copy will be received within 48 hrs, now after 15 days gone i had not received car insurance policy copy.every time after making calls to Cover fox, i had being told that Policy copy is under process and will be received soon.Now im fed of Cover fox Insurance company .

Regards,
Yogesh Jagam,
[protected]...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

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