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Medi Assist India Complaints & Reviews

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Last updated May 10, 2024
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Medi Assist India
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Medi Assist India Phone Numbers

Toll free
1800 425 9449
518
381
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+91 80 2658 4811
428
399

Medi Assist India Website

Medi Assist India Head Office Address

“Sri Krishna Arcade”, 47/1, 9th Cross, 1st Main Road, Sarakki Industrial Layout, 3rd Phase, J P Nagar
Bangalore
Bangalore District
Karnataka
India
560078

Medi Assist India reviews & complaints page 55

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S
Swarup Purohit
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Poor customer help desk service

Address:Khordha, Odisha, 751024
Website:mediassist

I am trying your customer helpdesk number since 2 days still not getting a single answer.
Are you in a serious mood to help people..!!...
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C
Chandana@dola
from Bengaluru, Karnataka
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Claim amount not paid till now

Address:Bardhaman, West Bengal, 713213

Policy no.: 10827031
Mobile no.: [protected]
Sir,
I have been paid Rs75000 against a claim amount of Rs 273314 where as my policy amount was Rs 100, 000. The CB amounts to Rs 32500. I request to reissue my claim as early as possible...
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V
V.S. Raju
from Hyderabad, Telangana
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PNB-Oriental Royal Mediclaim Policy No.431801/48/2016/5457

Address:Hyderabad, Andhra Pradesh, 500038
Website:No complaint against website

In January 2016, I have taken a PNB-Oriental Royal Mediclaim Policy. I understand that Medi Assist India, a third party administrator of mediclaims of PNB-Oriental Royal Mediclaim Policy issues ID Cards for cashless facility. I have not yet got such card. Do I get a cashless ID Card from Medi Assist India. If so when....
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A
anuragga0317
from Chennai, Tamil Nadu
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Regarding Oriental Insurance Mediclaim Policy no. 215391/48/2016/2135

Address:Gurgaon, Haryana, 122001

Dear Sir,

We have received the following two Id cards against the Oriental Insurance Med claim Policy no. 215391/48/2016/2135 as per following details:

1. Anuradha Aggarwal (MA-Id: [protected]) (Self)
2. Parveen Kumar Aggarwal (MA-ID: [protected]) (Spouse)

In this regard it is to inform you, both the Id cards received have wrong photograph pasted over it.

It is requested to...
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M
mani.ram
from Lucknow, Uttar Pradesh
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Reimbursement

Address:Lucknow, Uttar Pradesh, 226031
Website:www.consumercomplaints.in/new_complaint

Dear Sir/Madam,

My complaint is that Medi Assist India doesn't have transparency in their services. They have representatives at corporate offices to collect the documents for Health Insurance Claims. Detailed receipts are not given to the customers after submitting the Documents and Bills. When customers follow-up on reimbursement, either it is delayed or the firm claim that some documents are not submitted.

Patient...
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T
Tooshar Agarwal
from Gurgaon, Haryana
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Never reimburses the claim

Address:Bangalore, Karnataka

Worst mediclaim company in India. Never reimburses the money. My CCN#11073696 pending since April 2015. They regularly send a letter asking for some or the other thing. I have sent the same documents for 5 times and after that again requiring the same document. I am unable to understand what to do. The call center executive also never tries to resolve the issue. They also say we need the details. If we are asking for 10 times send it 10 times...
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R
Ramu Nalabolu
from Bengaluru, Karnataka
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Lack transparency in services

Address:Chennai, Tamil Nadu, 600113
Website:www.mediassistindia.com

Dear Sir/Madam,

My complaint is that Medi Assist India doesn't have transparency in their services. They have representatives at corporate offices to collect the documents for Health Insurance Claims. Detailed receipts are not given to the customers after submitting the Documents and Bills. When customers follow-up on reimbursement, either it is delayed or the firm claim that some documents are not submitted.

Claim...
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S
Surinderkhanna
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Delayed claim/rejection claim

Address:Jalandhar, Punjab, 144003
Website:www.mediassistindia.com

The statement of facts follow: 1. I suffered from heart ache during my stay (At my younger sons home) in bengaluru on 24th may 2015. 2. I was admitted to Yashomati Hospital on same day 24th May 2015 for check up and unfortunately due to non availability of Cardiologist, got discharged on 25th. 3. As advised by Yashomati hospital, I went for Angiography and other tests on 28th may 2015 to SAKARA hospital. 4. As per the report they advised...
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C
casanjaybansal
from Sri Ganganagar, Rajasthan
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For medical claim reimbursement.

Address:335001

MY CLAIM ID 11851885. Before three months i admitted in hospital and i full all condition of this company but now till date my claim is in under process. i think this is a fruad company because i fullfill all condition but my re imbursement claim is pening now... thanx......
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S
Siddaramappa A
from Coimbatore, Tamil Nadu
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Claim amount 70%dedication

Address:Yadgir, Karnataka, 585201
Website:Www.mediassestindia.com

My employe id 33656 Bill amnt 16540 but claim approved amont is 6700 it is very bad it is is iam not continue this insurance policy so kindly request resolve the problem...
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P
Pawan goel1
from Delhi, Delhi
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Regarding insurance claim

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Respected Sir/madam Few Days Ago, My Grandfather had operated on 8th of august 2015 at ROY INSTITUTE O[censored]ROLOGY, JAIPUR. We have taken a medical insurance policy. We have submitted all the documents regarding them to branch of Noida. Patient Name : Mahabir Parsad Policy No : 261200/48/2015/2030 Claim No : 11711676 MAID : [protected] I would like to draw the attention to you that no response, no steps have been taken yet... you are...
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R
Rajesh_84
from Chennai, Tamil Nadu
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Claim 11932705

Address:Chennai, Tamil Nadu, 600116

My father in law is admited in miot hospital on 24 nov 2015 to 29 nov 2015 in ICU. I applied for cashless. Hospital initially requested for 75000. i got the approval, but later he was in ICU for 5 days and hosipital asked for enhancement for 1.8 laks, but medi assist declied the approval. I don't know why they denial. I paid all from my pocket even i have the insurance. Can some body help me to get back the amount from insurance....
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I
isjain
from Pune, Maharashtra
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Mediclaim not reimbursed even after 8 months of submission

Address:Bangalore, Karnataka, 560029
Website:www.mediassistindia.com

MediClaim claim Id[protected] Claimant Mr. Nutan Kiyawat Mediassist Id/ [protected] Claim Amount- Rs. 197586/ All documents as required by TPA submitted. Many times called on toll free. Always say it is under process Claim submitted in April 2015 Even emails to medi assist not answered. I am suffering from Prostate cancer and need money for my ongoing treatment. I am being harassed by Mediassist for no fault of me. I am driven to a point...
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Address:Jaipur, Rajasthan, 302003

Dear Sir, I submitted claim wide id[protected] on 5 Nov.2015. But company not release claim amount. Please issue claim amount ASAP...
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S
Shruti.5477
from Indore, Madhya Pradesh
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Regarding delay in passing the mediclaim

Address:Ujjain, Madhya Pradesh, 456010
Website:www.orientalinsurance.org.in

The detail particulars are as follows Name of insurant - Smt. Swati Jha Name of Patient - Shashank Jha Policy No. - 151200/48/2016/6174 Hospitalised date - Name of Hospital - Pushpa Mission, Ujjain M.P. Claim amount - Rs. 6406 Date of submission of claim - 9/9/2015 Date of reciving of cancelled cheque at Noida - 12/11/2015 But we are sorry to inform you that my claim is not approved till date and even there is no upadate about the...
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D
deepa nagendraprakash
from Mumbai, Maharashtra
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Ignorance and lack of responsibility

Address:560045

Hello, This is regarding medi assist corporate insurance company poor sevicing story. I have insured amount 50000Rs for my father and he had an surgery on 6th Novemeber and supposed to be dischraged on monday morning But when hospital people has sent discharge summary around 12 15 PM, insurance people have taken the request around 5 30 and raised a query. Query whatever raised was not sent to active email id of the hospital with which...
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S
saiyam pathak
from Bengaluru, Karnataka
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Not getting my complete refund Claim ID- 11425870

Address:Bangalore, Karnataka, 560100

After the settlement of my claim, I asked to reopen my case and no one helped me in this and no one even responded to my emails, then I went personally to the jpnagar office of mediassist to submit some more documents and reopen the case the ACKNOWLEDGEMENT SLIP NUMER IS -1709 It was for the duplicate bill submission which I got it stamped from hospital and submitted . it has been one month I didn’t get any sort of intimation...
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S
samshaikh
from Gurgaon, Haryana
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Insurance claim denied

Address:Mumbai City, Maharashtra

I have parental insurance taken via my company JP Morgan Services India Ltd. Howeve, recently when my mother got admitted to hospital for hypoglycaemia, they denied the claim saying - "As per the submitted documents, patient was admitted for ? hypoglycemia in k/c/o DM, hypertension, dyslipidemia on 16/08/15 and discharged on 20/08/15. On scrutiny of the claim documents, it was found that all its vitals were within normal limit. Also, oral...
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S
Seetaramayya Chittoory
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Claim processed partially

Address:East Godavari, Andhra Pradesh

I have a health insurance policy from Mediassist and I was denied of my claim that I have exceeded my policy amount ...which I didnt. Please help me recover my amount as I am a senior citizen and i cannot deal with these people who claim themselves as humans....
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R
Ramesh Narayan
from Bengaluru, Karnataka
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Fraud Company will never reimburse the money...

Address:Bangalore, Karnataka

This is my Claim ID: 91247362, Have submitted all the original documents, after 12 days of submitting the documents, they are asking for some nonsense documents like, Require letter from the Hospital stating the number of beds, Hospital Registration number, facilities available etc with an attested copy of Hospital Registration certificate....
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