Dear sir/ madam,
As per the claim stated on subject, the claim amount was ₹41368, the amount sponsored by medi assist was ₹39525 on the day of discharge. But at the time bill settlement the amount sponsored reduces to ₹9114. I mailed to customer care, they said room rent covers ₹500 only you opted higher rent (₹1180). If higher room rent then exclude that amount. Why the sponsored amount reduced from ₹ 39525 to ₹9114. Please clarify this point.
Thank you.
Dr. P. C. Srinivasa rao
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