Medi Assist India — claim no : 17514157 issue with last 2 months

Address:

Hyderabad, Andhra Pradesh, 500088

Last two months onwards i have send 20 mails and 30 calls but nobody properly responded.

Please let me know reason.

I have enquired with the medi-assist customer care team for the reason of denying our medical bills related to my wife’s pregnancy expenses along with kid’s medical expenses.
Medi-assist team suggested to get the re-verification done for the expenses claimed once again with srujana hospital as there is some discrepancies.
But, when i checked with srujana hospital management team, they are confirming on the correct submission of the medical expenses to the medi-assist team.
I am really not sure, where and what kind of discrepancies happened, when going through the details given in the portal for denying the claims.

Requesting medi-assist team to once again re-verify the claim documents and highlight for any issues. Please let me know on the status asap.

Please revert me in case of any further details are required in this context.

Pfb details:

Dedicated id : [protected]@infy
Employee id: 645161


Aswani + baby =64000 (Date[protected] to[protected]
Baby =15200 (Date[protected] to[protected]
Total amount = 79200 (Inr)

Total amount is 79200 (Inr).

Kindly recheck once.