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Medi Assist India — claim number 18618123 not settled from past 1 month

My claim number is 18618123 and i have received a message on 27th dec, 2018 saying that they have received all my documents. As per the policy they have been constantly saying that it requires 21 days for the settlement.
Though my claim amount of 52913 is approved. But still its not settled.
Please try to reimburse the amount asap it has already extended beyond 21 days policy.
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Complaint Status


[Jan 30, 2019] Medi Assist India customer support has been notified about the posted complaint.
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    Medi Assist India
    Customer Care Service
    Customer satisfaction rating
    10%
    Complaints
    982
    Pending
    0
    Resolved
    94
    Medi Assist India Phone
    +91 80 2658 4811
    Medi Assist India Address
    “Sri Krishna Arcade”, 47/1, 9th Cross, 1st Main Road, Sarakki Industrial Layout, 3rd Phase, J P Nagar, Bangalore, Karnataka, India - 560078
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