Medi Assist India — claim number 18618123 not settled from past 1 month

Address:

Mumbai City, Maharashtra, 410206

My claim number is 18618123 and i have received a message on 27th dec, 2018 saying that they have received all my documents. As per the policy they have been constantly saying that it requires 21 days for the settlement.
Though my claim amount of 52913 is approved. But still its not settled.
Please try to reimburse the amount asap it has already extended beyond 21 days policy.