Medi Assist India — Claim raised in March not reimbursed

Dear Team,
I am an employee of TCS. had raised a claim in March. The medi assist team keeps coming back to me asking for the same documents over and over again. All documents were attached to the original claim request.
I have been following this claim for several months now. They have also been sending emails intended for me to other peiople. One such email in the month of July intended for me, has been sent to some Ramya Natarajan.

Reference :TCS India Health Insurance Claim[protected]
Ticket no: [protected]

Please help expedite the reimbursement.
Thanks,
Shalini
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