Medi Assist India — complaint for payment regarding

I'm vandana kushwaha. My claim no. 22336921, ma id - [protected]. it has been a month since i approved my claim. But payment has not yet been made.
When i talk to customer care, those people speak for 7 to 10 working days.
I talk to customer care many times but they are told the same word 7 to 10 working days. These people are not paying my claim.
Please register my complaint and process.

Thanks & regards
Vandana kushwaha